Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Medical Assistant
American Red Cross
Pomona, CA
10.2009 - 06.2024
Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
Checked hemoglobin levels of individuals prior to blood donation.
Assessed plasma collection machines for proper functionality.
Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
Flushed intravenous lines with saline to prevent blockages.
Used heel and finger stick methods to obtain blood from capillaries.
Coordinated workflow based on stat, schedule, or outpatient needs.
Directed and coordinated the work of phlebotomists to ensure efficient department operations.
Mentored newly hired medical personnel in phlebotomy techniques and protocols.
Evaluated employee skill and quality of care against performance benchmarks.
Answered special calls promptly to deliver exceptional service.
Conducted quality control checks to ensure the accuracy of test results.
Demonstrated proficiency in using a variety of collection techniques and equipment.
Assisted in the training and mentoring of new phlebotomy staff.
Managed inventory of phlebotomy supplies and reordered stock as necessary.
Medical Assistant
Family Planning Associates
Mission Hills, CA
01.2006 - 11.2009
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Organized patient charts before each day's clinic sessions began.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Registered new patients into practice management software program accurately entering demographic information.
Filed insurance claims forms in accordance with applicable regulations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Educated patients about medications, procedures and physician's instructions.
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR