GABRIELA SANCHEZ
San Diego
Summary
Dynamic property management professional with a proven track record at Seaside Properties, excelling in tenant relations and financial operations. Adept at utilizing Yardi software and fostering team collaboration, I consistently enhance customer satisfaction while maintaining meticulous attention to detail in high-pressure environments.
Overview
1
1
Certification
Work History
Residential and Commercial Property Management
Seaside Properties
Oceanside
2014 - 2021
- Excelled in high-pressure environments while managing tenant relations and resolving disputes.
- Demonstrated expertise in marketing, leasing, and showing units to prospective tenants.
- Executed tenant management responsibilities, including rent collection and overseeing move-ins/outs.
- Coordinated maintenance and repairs by arranging routine upkeep and emergency vendor responses.
- Managed financial operations by setting rents, handling budgets, paying bills, and generating reports.
- Specialized in Yardi software to enhance property management efficiency.
- Assisted with daily operations by collaborating effectively with team members across various shifts.
- Committed to ongoing learning and improvement within the property management field.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed tenant relations and addressed concerns effectively.
Accounting Assistant
Blue Pacific Wholesale
Oceanside
2006 - 2006
- Supported the finance team, ensuring the smooth, organized flow of money and paperwork for accountants and managers.
- Accounts payables and receivables. Processing vendor bills, generating customer invoices, tracking payments, and handling expense reports.
- Reconciliation. Balancing bank statements, accounts, and verifying figures for accuracy.
- Reporting. Assisted with the preparation of basic financial reports, such as balance sheets, by compiling data.
- Payroll support. Helped with payroll processing, distributing paychecks, managing correspondence, and organizing financial paperwork.
- Administrative support. Filing documents, answering phones, managing correspondence, and organizing financial paperwork.
- Collaborated with team members to implement process improvements, reducing errors in financial statements.
Senior Caregiver
San Diego Hebrew Homes
2003 - 2004
- Provided personalized care and support to clients, enhancing daily living activities and overall quality of life.
- Monitored client health conditions, promptly reporting changes to healthcare professionals for timely interventions.
- Developed and implemented individualized care plans in collaboration with healthcare teams to meet client needs effectively.
- Ensured adherence to safety protocols and hygiene standards, maintaining a safe living environment for clients.
- Engaged clients in social activities, improving mental well-being and encouraging community involvement through various programs.
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
Customer Service Representative
Shelves and Cabinets
San Marcos
1999 - 2003
- Delivered bilingual support to customers, enhancing satisfaction and loyalty.
- As a CSR the main link between a company and its customers, handling inquiries, resolving complaints, processing orders, and providing product info via phone, email, or in person, aiming to ensure customer satisfaction and loyalty.
- Possessing transactions. I would take orders, processing payments, handling returns, and managing account charges.
- Communication. Using phones, emails, live chat, or social media to interact with customers.
- account management. Updating customer information and managing account activities.
- Feedback loop. Recording interactions and relaying customer feedback to internal teams for service improvement.
Education
Graduate Certificate - Property Management
Vista Adult School
Vista, CA01-2014
Some College (No Degree) - General Studies, Electives in Computer Software
Palomar College
San Marcos, California, CA01-2003
High School Diploma -
San Marcos High School
San Marcos, CA01-1995
Skills
- Communication clarity and strategies
- Collaborative problem resolution
- Project oversight
- Timely project delivery
- Adaptability to change
- Interpersonal effectiveness
- Verbal communication proficiency
- Task prioritization
- Attention to detail
- Composure under pressure
- Flexibility in fast-paced environments
- Client satisfaction commitment
- Software proficiency including Yardi software expertise
- Rent collection experience
- Tenant management skills
- Financial reporting accuracy
- Strategic marketing initiatives
- Customer relationship management capabilities
- Budgeting expertise
- Dispute resolution proficiency
- Team collaboration skills
- Process improvement strategies
- Effective communication techniques
- Problem-solving abilities
- Time management skills
- Administrative support capabilities
- Positive demeanor with remote work availability Maintenance & repair knowledge, clerical support, recordkeeping accuracy
Accomplishments
- Achieving a goal with accuracy and efficiency involves mastering tasks to produce high quality, persice results with minimal waste of time, effort, and resources.
- Documented-resolving.
- Any problem solving actions which leads to directly positive business outcome.
Certification
Certified Property manager, and yardi teachings.
Property Management Training - Hands ons
Property Management Training - Hands ons
Languages
- English
- Spanish
Timeline
Residential and Commercial Property Management
Seaside Properties
2014 - 2021
Accounting Assistant
Blue Pacific Wholesale
2006 - 2006
Senior Caregiver
San Diego Hebrew Homes
2003 - 2004
Customer Service Representative
Shelves and Cabinets
1999 - 2003
Graduate Certificate - Property Management
Vista Adult School
Some College (No Degree) - General Studies, Electives in Computer Software
Palomar College
High School Diploma -
San Marcos High School