Gabriela Santamaria
Davie
Summary
Dynamic professional with a strong background in customer service and office administration at Daga Landscaping. Proven ability to enhance client satisfaction while efficiently managing supply restocking and appointment scheduling. Adept at maintaining organized systems and fostering teamwork, ensuring a clean and welcoming environment for all visitors.
Overview
3
3
years of professional experience
Work History
Cashier, Costumer Service
PIU
Davie, FL
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances during shifts.
- Delivered exceptional customer service to enhance shopping experience.
- Collaborated with team members to optimize store layout for improved sales.
Receptionist and Customer Service
Daga Landscaping
Davie, FL
04.2023 - 04.2026
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted with special projects assigned by management when required.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Updated daily log book with information about visitors entering the premises.
- Monitored office supplies inventory and placed orders when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Cleaning Assistant
ＨＧ cleaning
Davie, FL
07.2024 - 05.2025
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Serviced, cleaned and restocked restrooms.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Dusted furniture and fixtures in assigned areas.
- Completed routine maintenance checks, notifying management of needed repairs.
Education
High School Diploma -
Nova High
Davie, FL06-2025
Associate of Science - Criminal Justice
Broward College
Fort Lauderdale, FL12-2028
Skills
- Customer service
- Office administration
- Supply restocking
- Appointment scheduling
- Teamwork
- Cleaning and sanitizing
Affiliations
- I have received a Gold Seal of Biliteracy (English and Spanish)
- I help feeding homeless and I also delivering hygiene, clothing and other items.
- I help in my church community by teaching kids to learn more of God.
Languages
Spanish
Native/ Bilingual
Timeline
Cashier, Costumer Service
PIU
05.2025 - Current
Cleaning Assistant
ＨＧ cleaning
07.2024 - 05.2025
Receptionist and Customer Service
Daga Landscaping
04.2023 - 04.2026
High School Diploma -
Nova High
Associate of Science - Criminal Justice
Broward College
References
References available upon request.