Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Sereno Sanchez

Dallas,TX

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

10
10
years of professional experience

Work History

Warehouse Worker

Amazon
Dallas, TX
09.2023 - 08.2024
  • Conducted regular cycle counts to ensure precise inventory records.
  • Staged and sorted multiple types of products for loading.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Content Review Analyst

Genpact
Richardson, TX
12.2021 - 03.2023
  • Reviewed online content for compliance with company standards and policies.
  • Maintained an understanding of current regulations regarding online privacy and data protection laws.
  • Monitored social media accounts for inappropriate or offensive comments and content.
  • Effectively communicated progress, escalations, and issues.

Support Team Member

Belk
Flower Mound, TX
07.2017 - 08.2022
  • Worked closely with sales teams to ensure successful implementation of solutions for customers.
  • Provided excellent customer service, resolving issues with tact to ensure satisfaction and happiness.
  • Addressed and resolved customer concerns and questions promptly while delivering exceptional phone support.
  • Efficiently managed department merchandising and organization.

Customer Service/Retail Sales Associate

Burlington
Dallas, TX
08.2014 - 02.2021
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Completed transactions in an efficient manner while providing excellent customer service.

Education

High School Diploma -

W T White High School
Dallas, TX
05-2014

Skills

  • Fast learner
  • Excellent customer service
  • Attention to Detail
  • Organizational Skills
  • Bilingual in English and Spanish
  • Problem Resolution
  • Data Analysis and Review

Timeline

Warehouse Worker

Amazon
09.2023 - 08.2024

Content Review Analyst

Genpact
12.2021 - 03.2023

Support Team Member

Belk
07.2017 - 08.2022

Customer Service/Retail Sales Associate

Burlington
08.2014 - 02.2021

High School Diploma -

W T White High School

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Gabriela Sereno Sanchez