Gabriela Smith
Mount Juliet,TN
Summary
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Experienced with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. Works well in a position utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Assistant
Olli Salumeria Americana
10.2020 - 04.2023
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Assisted with hiring process and Drug screen prior to start.
- Supported coordination of benefits open enrollment activities and process.
- Helped employees with any issues or questions regarding benefits and payroll website.
- Assisted manager with planning Company events during holidays and town hall meetings.
Clerk
USMC Camp Pendleton
08.2018 - 09.2019
- Performed quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with clients by phone, email or in-person to provide information.
- Produced spreadsheets for internal and customer-facing needs.
Inventory Management Specialist
USMC Camp Pendleton
03.2016 - 07.2018
- Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Created SOP's for new procedures in place when we got inspected.
- Scheduled drop off and pick up of gear needed for training operations.
- Scheduled logistics for pick up's/drop off's for gear/ food needed for training
Customer Service Cashier
Walgreens
03.2014 - 10.2015
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Elsinore High School
Lake Elsinore, CASkills
- Human Resources Department Processes
- Human Resource Information System (HRIS)
- Benefits Administration
- New Employee Onboarding
- Exit Interviews
- Termination Procedures
- Open Enrollment Coordination
- Human Resources Records
- Coordinating events
- Personnel Files
- HR Policies
- Clerical Support
- Bilingual-Spanish and English
Certification
The Essentials of HR Law
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HR Assistant
Olli Salumeria Americana
10.2020 - 04.2023
Clerk
USMC Camp Pendleton
08.2018 - 09.2019
Inventory Management Specialist
USMC Camp Pendleton
03.2016 - 07.2018
Customer Service Cashier
Walgreens
03.2014 - 10.2015
High School Diploma -
Elsinore High School
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