Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

Gabriela Solorzano Santana

Orange Cove,USA

Summary

Experienced with child advocacy, family reunification, and crisis intervention in foster care system. Uses comprehensive case management to coordinate services and support for children and families. Track record of maintaining compliance with regulations and ensuring best interest of children.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Foster Care Social Worker

Internship
08.2024 - Current
  • Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
  • Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
  • Collaborated with case managers and community partners to deliver effective treatment and case collaboration.
  • Achieved family goals for 100% of clients by providing referrals, resources and tools for assistance.
  • Administered clinical tools to assess child development and mental health.

Enterprise Sales Manager

Sales
01.2024 - 12.2024
  • Increased overall sales performance by developing and implementing strategic plans tailored to target markets.
  • Organized successful trade shows, conferences, and networking events to increase brand visibility within target markets.
  • Excelled in competitive selling environments by leveraging knowledge of industry trends and competitor offerings to differentiate products and secure high-value client contracts.
  • Provided regular feedback to product development teams regarding customer needs, leading to enhanced features that increased user satisfaction levels significantly.
  • Consistently met or exceeded sales targets by proactively managing sales pipeline and ensuring timely follow-ups on leads.

Field Work Supervisor/worker

Alila Company
06.2016 - 07.2022
  • Picking Oranges with a 35 pound bag
  • Supervision for workers
  • Seasonal fruits
  • Working well with others
  • Payroll Experience
  • Met with customers to resolve issues and build productive relationships.
  • Oversaw the hiring process for field workers, ensuring a skilled workforce committed to company objectives.
  • Reduced safety incidents by conducting thorough risk assessments and implementing appropriate mitigations.

Sales Associate

Blush Clothing Reedley
01.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Jc Michel, Reedley
01.2020 - 01.2021
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Certified Firefighter

Fire Department, Reedley
01.2018 - 01.2019
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.

Volunteer

Saint Isidore Catholic Church - Orange Cove
01.2016 - 01.2018
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Volunteer

Boys and Girls Club, Orange Cove
01.2015 - 01.2018
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Improved literacy rates with weekly volunteer tutoring sessions.
  • Provided emotional support and companionship to elderly in community homes.
  • Enhanced visitor experience by conducting informative and engaging museum tours.
  • Improved public safety, participating in community watch programs.
  • Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.

Education

Bachelor of Arts - Social Work

University of Fresno State
Fresno, CA
05-2025

High School Diploma -

Orange Cove HighSchool
Orange Cove, CA
05.2019

Skills

  • Verbal communication
  • Substance abuse awareness
  • Mental health support
  • Behavioral assessment
  • Family reunification
  • Child advocacy
  • Adoption support
  • Teamwork
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team collaboration
  • Effective communication
  • Clinical Documentation
  • Client documentation
  • Team building
  • Mental health counseling
  • Self motivation

Awards

  • Anticipated Graduation, Orange Cove High School, 05/30/19, 3.5
  • B.S.I.S. Security Officer P.C. 832 Certificate, Reedley College, CA, 12/14/18, 3.33
  • Firefighting CPR Certification, Reedley, CA, 3.58
  • Digital Art - Learning new tools on the computer, Fresno City College, CA, 2016-2017, 3.58
  • Academic Achievement Award, 04/11/18, Orange Cove, CA
  • Attendance Award, 12/16/16, Orange Cove, CA
  • Attendance Award, 01/27/17, Orange Cove, CA

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Mental Health First Aid Certification – Mental Health First Aid USA.

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Foster Care Social Worker

Internship
08.2024 - Current

Enterprise Sales Manager

Sales
01.2024 - 12.2024

Sales Associate

Blush Clothing Reedley
01.2021 - 01.2022

Sales Associate

Jc Michel, Reedley
01.2020 - 01.2021

Certified Firefighter

Fire Department, Reedley
01.2018 - 01.2019

Field Work Supervisor/worker

Alila Company
06.2016 - 07.2022

Volunteer

Saint Isidore Catholic Church - Orange Cove
01.2016 - 01.2018

Volunteer

Boys and Girls Club, Orange Cove
01.2015 - 01.2018

Bachelor of Arts - Social Work

University of Fresno State

High School Diploma -

Orange Cove HighSchool

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Gabriela Solorzano Santana