Gabriela Sommers
Columbia,South Carolina
Summary
Motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. My experience working in a fast-paced environment challenged me to multitask and manage time abilities, mastering new skills and achieving company goals.
Overview
3
3
years of professional experience
Work History
General HR Assistant
Isola Group Ltd.
Ridgeway , SC
03.2023 - Current
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Assisted with developing job descriptions and updating existing ones when necessary.
- Answered employee questions during entrance and exit interview processes.
- Initialized background checks for potential new hires.
- Monitored performance evaluation process, ensuring timely and constructive feedback.
Customer Service Agent
Department of Employment and Workforce
Columbia, SC
09.2022 - 02.2023
- Manage high volume of inbound and outbound customer calls.
- Review files, records and other obtained documents to respond to customer requests.
- Remain calm and professional in stressful circumstances and effectively diffuse tense situations.
Internet Sales & Marketing Lead
Baby Tropic
Guayama, PR
06.2021 - 07.2022
- Developed and implemented an effective online marketing strategy for the company website.
- Created content for social media platforms such as Facebook and Instagram
- Oversaw daily operations of the Internet Sales and Marketing team; managed staff scheduling and workflow processes.
Education
Business Administration
NUC University
Key Account Management Certification
New Skill Academy
Certificate - Human Resources Consultant
IAP Career College
Skills
- GMP
- Excel
- Outlook
- SAP
- Kronos
- ADP
- Dayforce
- Teams
- E-Verify
- ApplicantPRO
- Concentra
- Business Development
- Digital Marketing
- Bilingual: English/Español
- Customer Service
- CRM Software
- Human Resources
- Account management
- Microsoft Word
- Microsoft Power Point
- Canva
- CPR/AED/First Aid Certified
Timeline
General HR Assistant
Isola Group Ltd.
03.2023 - Current
Customer Service Agent
Department of Employment and Workforce
09.2022 - 02.2023
Internet Sales & Marketing Lead
Baby Tropic
06.2021 - 07.2022
Business Administration
NUC University
Key Account Management Certification
New Skill Academy
Certificate - Human Resources Consultant
IAP Career College
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