GABRIELA SOSA-CRUZ
Lumberton,NC
Summary
Dedicated and detail-oriented Medical Laboratory Technician with 3 years of hands-on experience in clinical laboratory settings. Eager to expand knowledge and grow professionally within the laboratory field. Prior to becoming an MLT, gained 8 years of experience as a Phlebotomy Technician in high-volume, fast-paced hospital environments. Strong background in blood collection procedures, with additional experience in microbiology including culture setup and kit testing. Committed to delivering accurate and timely results to support quality patient care.
Overview
16
16
years of professional experience
Work History
Microbiology Supervisor
Scotland Health Care System
01.2025 - Current
- Increased laboratory capacity by optimizing work schedules based on staffing levels and workload demands.
- Facilitated interdepartmental communication through regular meetings with other department leads discussing ongoing projects progress updates ensuring smooth workflow across departments.
- Conducted thorough investigations on any discrepancies or deviations, implementing corrective actions to prevent future occurrences.
- Conducted regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback for professional growth.
- Optimized lab processes through the evaluation and implementation of new technologies, equipment, and methodologies.
- Managed inventory control systems to ensure adequate stock levels of consumables, reagents, media supplies needed for daily operations in the laboratory.
- Improved laboratory efficiency by streamlining workflows and implementing best practices in sample processing.
- Reduced contamination rates through rigorous adherence to aseptic techniques and proper laboratory hygiene protocols.
- Developed effective training programs for new hires, promoting a culture of continuous learning within the team.
Medical Laboratory Technician
McLeod Medical Center-Dillon
08.2022 - Current
- Coordinated prioritization, receipt, and delivery of laboratory specimens.
- Performed quality control procedures to validate test results according to established standards.
- Performed daily, weekly and monthly maintenance on analyzers.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
- Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
PHLEBOTOMIST TECHNICIAN
UNC Southeastern
03.2022 - 07.2022
- Accurately labeled tubes with patient name, date, and time of collection
- Organized daily work based on collection priority
- Stocked phlebotomy cart or carrier with appropriate supplies
- Collected blood samples using vacutainer tubes, syringes, butterfly needles, and straight needles.
PHLEBOTOMY
McLeod Medical Center
05.2014 - 01.2022
- Accurately labeled tubes with patient name, date, and time of collection
- Organized daily work based on collection priority
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Resolved unusual test orders by contacting physicians, nursing
stations or reference laboratories - Perform necessary microbiology techniques
- Preparation to send specimens to reference labs
- Ordering Outpatient Labs
- Collected blood samples using vacutainer tubes, syringes, butterfly needles, and straight needles.
KEYHOLDER
Show Shoe Inc
08.2009 - 05.2014
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
- Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures
- Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
- Welcomed customers into the store and helped locate items.
Education
Associate of Applied Science - Medical Laboratory Technology
Fayetteville Technical Community College
Fayetteville, NC07.2022
Certification Phlebotomy -
SOUTHEASTERN COMMUINITY COLLEGE
Whiteville, NC05.2014
Nurse Aide Certification -
SOUTHEASTERN COMMUNITY
COLLEGE
Whiteville, NC07.2012
Diploma -
DILLON HIGH SCHOOL
05.2009
Skills
- Microbial identification
- Biochemical analysis
- Training and mentoring
- Laboratory management
- Phlebotomy techniques
- Quality testing
- Quality control procedures
- Laboratory safety protocols
- Blood bank operations
- Chemistry testing
- Microbiology techniques
Accomplishments
- Recipient of Mcleod Merit Award February 2017
- Presented with recognition for demonstrating the Mcleod Core Values of Caring and Person
Languages
Spanish
Native or Bilingual
Timeline
Microbiology Supervisor
Scotland Health Care System
01.2025 - Current
Medical Laboratory Technician
McLeod Medical Center-Dillon
08.2022 - Current
PHLEBOTOMIST TECHNICIAN
UNC Southeastern
03.2022 - 07.2022
PHLEBOTOMY
McLeod Medical Center
05.2014 - 01.2022
KEYHOLDER
Show Shoe Inc
08.2009 - 05.2014
Certification Phlebotomy -
SOUTHEASTERN COMMUINITY COLLEGE
Nurse Aide Certification -
SOUTHEASTERN COMMUNITY
COLLEGE
Diploma -
DILLON HIGH SCHOOL
Associate of Applied Science - Medical Laboratory Technology
Fayetteville Technical Community College
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