Hi, I’m
Gabriela Suarez
Belvidere
Summary
I Am seeking a challenging environment, To be able to show my skills and knowledge and establish a enjoyable career for myself.
Overview
7
years of professional experience
Work History
Aaron's Sales And Lease
Sales Manager
10.2019 - Current
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Coyotes Nightclub
Bartender
05.2020 - Current
Job overview
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
Aaron's Sales And Lease
Customer Account Manager
11.2021 - 01.2023
Job overview
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Evaluated customers' potential needs to make appropriate recommendations.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Collected and analyzed data to learn more about consumer behavior.
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
Aaron's Sales And Lease
Sales Associate
10.2019 - 11.2021
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Gic Graphics
Soldering
06.2018 - 09.2019
Job overview
- Assembly
- Assembled systems, support structures and connections to complete high-quality products
- Isolated and removed defects to maintain specification compliance for every part
- Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products
- Assessed work for errors or compliance issues and made corrections and modifications when necessary
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
Waltmart
Cashier/Customer Service
01.2016 - 11.2018
Job overview
- Trained new team members in cash register operation, stock procedures and customer service
- Greeted incoming customers and provided personable and knowledgeable service
- Presented friendly and positive attitude while communicating clearly with customers and colleagues
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Answered phone calls to assist customers with questions
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Custom Aluminum
Deburring
05.2016 - 07.2018
Job overview
- Sets up and controls operation of computerized deburring and tooling machine to perform series of machining operations, such as drilling, chamfering, and deburring, on ball-shaped plastic typing element for use in electric typewriters: Reads blueprints, job order, and tooling instructions to determine cutting tools and sequence of operations
- Positions and secures deburring and cutting tools onto holding fixtures of machine, using handtools
- Adjusts and changes machine tools to ensure deburring meets company specifications
- Repairs or replaces parts, such as cylinders and air lines, using handtools
- Inspects machined typing elements at discharge end of machine to ensure conformance to quality specifications, using gauges and microscope
- Notifies engineering personnel when corrective action is required.
Mcdonalds
Cashier Team Lead
06.2016 - 07.2017
Job overview
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store
- Trained new team members in cash register operation, stock procedures and customer service
- Counted product stock to maintain inventory records
- Helped customers find specific products, answering questions and offering advice
- Worked closely with front-end staff to assist customers.
Education
Belvidere High School
Skills
- Bilingual
- Computer Skills, Typing, Microsoft Outlook
- Cash Handling and Management
- Call Control
- Customer Service and Assistance
- Learning Strategies
- Business Development and Planning
Timeline
Customer Account Manager
Aaron's Sales And Lease
11.2021 - 01.2023
Bartender
Coyotes Nightclub
05.2020 - Current
Sales Manager
Aaron's Sales And Lease
10.2019 - Current
Sales Associate
Aaron's Sales And Lease
10.2019 - 11.2021
Soldering
Gic Graphics
06.2018 - 09.2019
Cashier Team Lead
Mcdonalds
06.2016 - 07.2017
Deburring
Custom Aluminum
05.2016 - 07.2018
Cashier/Customer Service
Waltmart
01.2016 - 11.2018
Belvidere High School
Similar Profiles
Danielle HowellDanielle Howell
Sales Manager at Aaron's Sales and LeaseSales Manager at Aaron's Sales and Lease
Wylon LeslieWylon Leslie
Sales Associate at Aaron's Sales and LeaseSales Associate at Aaron's Sales and Lease
Kwamaine RhodesKwamaine Rhodes
Product Technician at Aaron's Sales and LeaseProduct Technician at Aaron's Sales and Lease
Teresa WilliamsTeresa Williams
Sales Manager at Aaron's Sales and LeaseSales Manager at Aaron's Sales and Lease
MARGARITA ORTIZMARGARITA ORTIZ
RETAIL /Healthcare Customer Service Representative at INTEGRATEDHOMECARE SERVICESRETAIL /Healthcare Customer Service Representative at INTEGRATEDHOMECARE SERVICES