Gabriela Suarez
Miami,FL
Summary
Adept at enhancing operational efficiency and customer satisfaction, demonstrated through a proven track record at South Florida Bakery and other notable employers. Excelled in streamlining processes and reducing downtime by leveraging organizational skills and a disciplined approach. Achieved significant improvements in productivity and service quality, showcasing strong problem-solving abilities and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Baler Operator
South Florida Bakery
14159 SW 144th St, Miami, FL 33186
02.2024 - 09.2024
- Collaborated with other team members to troubleshoot mechanical issues impacting production goals.
- Supported company sustainability efforts by properly sorting recyclable materials before baling them for future use or sale.
- Streamlined operations with accurate record keeping of daily production totals, materials processed, and equipment performance.
- Reduced machine downtime by performing preventative maintenance on balers and related machinery.
- Ensured proper handling of hazardous materials, adhering to company guidelines and regulations.
- Maximized storage space efficiency by strategically organizing baled materials in designated areas.
- Verified documentation and freight condition according to quality standards.
- Packaged and loaded finished product for customer shipments.
- Assisted with equipment set-up prior to operation and cleaning.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Service Porter
Doral Hyundai
10285 NW 12th St, Doral, FL 33172
01.2023 - 01.2024
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Communicated with coworkers and managers about completed duties.
- Facilitated smooth operations within the service department through effective communication with team members and supervisors.
- Assisted in reducing vehicle maintenance times with timely delivery of parts and tools to technicians.
- Contributed to positive customer experiences by providing shuttle transportation when necessary.
Waitress Trainee
Rey,s Pizza
13732 SW 152nd St, Miami, FL 33177
02.2021 - 12.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
Cashier
Fresco Y Mas
12107 SW 152nd St, Miami, FL 33177
03.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
Education
G Holmes Braddock Senior High
3601 SW 147th Ave, Miami, FL 3318501.2021
Skills
- Punctuality
- Discipline
- Interest
- Cleaning
- Organization
Timeline
Baler Operator
South Florida Bakery
02.2024 - 09.2024
Service Porter
Doral Hyundai
01.2023 - 01.2024
Waitress Trainee
Rey,s Pizza
02.2021 - 12.2022
Cashier
Fresco Y Mas
03.2019 - 01.2021
G Holmes Braddock Senior High