Gabriela Tapia
Glendale,AZ
Summary
Productive professional committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry, and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality.
Overview
23
23
years of professional experience
Work History
Cashier
The Kroger Co.
Phoenix, AZ
12.2021 - Current
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Welcomed customers, offering assistance to help find store items.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Built and maintained productive relationships with employees.
Coding and Billing Specialist
Auto Injury treatment Center
Phoenix, AZ
06.2012 - 12.2021
- Developed strong professional rapport with vendors and clients.
- Submitted claims to insurance companies.
- Verified accuracy of billing information prior to submitting claims to insurance companies.
Receptionist
Optimus Transportation
Phoenix, AZ
06.2009 - 06.2012
- Responded to inquiries from internal staff members regarding office operations.
- Developed and maintained a filing system for essential documents, improving office organization.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Receptionist
Happy Kids Pediatrics
Phoenix, Arizona
09.2001 - 05.2009
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Greeted customers, answered general questions and directed to appropriate locations.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Sorted incoming mail and directed to correct personnel each day.
- Developed and maintained a filing system for essential documents, improving office organization.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Education
Some College (No Degree) - General Studies
Arizona Western College
Yuma, AZSkills
- Returns processing
- Product restocking
- Drawer balancing
- Merchandise exchange
- Point of sale proficiency
- Guest inquiries
- Customer and client relations
- Scheduling
- File management
- Appointment scheduling
- Reception desk management
- Data inputting
- Customer/Client relations
Languages
Spanish
Professional
Timeline
Cashier
The Kroger Co.
12.2021 - Current
Coding and Billing Specialist
Auto Injury treatment Center
06.2012 - 12.2021
Receptionist
Optimus Transportation
06.2009 - 06.2012
Receptionist
Happy Kids Pediatrics
09.2001 - 05.2009
Some College (No Degree) - General Studies
Arizona Western College
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