Dynamic and detail-oriented professional with extensive experience as a HIM Clerk at Our Lady of Consolation Nursing Home. Proficient in medical terminology and HIPAA compliance, I excel in communication and organizational skills, ensuring efficient patient care and support. Bilingual in English and Spanish, I foster positive interactions and streamline administrative processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HIM CLERK
Our Lady of Consolation Nursing Home
West Islip
04.2024 - Current
Responded to patient requests in an efficient manner while maintaining confidentiality at all times.
Assisted nurses with clerical duties such as filing, faxing, and data entry.
Provided support to nursing staff by ordering supplies and equipment, scheduling appointments, obtaining lab results and organizing patient information.
Facilitated communication between various healthcare professionals regarding patient care needs.
Scheduled and confirmed patient appointments and consultations.
Answered telephone inquiries from patients, physicians, and other healthcare staff.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Monitored office supplies inventory and placed orders when necessary.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Communicated with patients with compassion while keeping medical information private.
Receptionist
Skurka Chiropractic
Islip
08.2023 - 04.2024
Greet and check in patients, ensuring a welcoming environment
Schedule patient appointments, optimizing clinic resources for timely service
Manage phone calls, address patient concerns, and direct inquiries to appropriate staff
Process insurance verifications and billing, maintaining accurate patient records
Assist with administrative tasks, including filing, data entry, and inventory management
Conduct follow-up calls for appointment reminders and service feedback
Disinfect and prepare rooms for patient visits, ensuring compliance with HIPAA regulations.
Receptionist
NB RIM REPAIR
Bay Shore
10.2021 - 12.2023
Conduct quality checks on repaired rims to maintain standards
Maintain a clean and organized shop environment
Translate communications between the owner and English-speaking individuals
Assist with scheduling appointments, managing inventory, and handling customer inquiries
Promote services to local dealerships, securing partnerships and contracts.
Receptionist
Alba Beauty Salon
Bay Shore
05.2017 - 10.2020
Greeted clients, scheduled appointments, and managed phone calls
Maintained cleanliness and organization of the salon reception area
Provided product recommendations and assisted with retail sales.
Bookkeeper/Secretary
USA Painting
08.2018 - 12.2018
Managed bookings via phone, email, in person
Handled guest arrivals and departures, prepared bills, and processed payments
Managed messages and special requests from guests.
Education
EMT Certification - Emergency Medicine
Suffolk County Community College
Selden, NY
12-2024
East Islip High School
Skills
Cashiering
QuickBooks
Microsoft Office proficiency
Front desk operations and organizational skills
Medical terminology and documentation review
Bilingual in English and Spanish
CPR certification
EMS Volunteer
Hospice Care experience
Excellent communication and time management skills