Gabriela Tovar-Valerio

Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.

• Worked with management team to implement proper division of responsibilities.
• Developed detailed plans based on broad guidance and direction.
• Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
• Assisted in the development of training materials to ensure a consistent learning experience for new hires.
• Coordinated with day shift supervisor to balance staffing as workloads changed.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Set overall vision and provided team leadership.
• Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
• Led by example, demonstrating strong work ethic and commitment to excellence.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established team priorities, maintained schedules and monitored performance.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Controlled store inventory and reviewed cash handling and operations reports.
• Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
• Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
• Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
• Fostered a positive work environment, promoting teamwork and open communication among staff members.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.
• Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
• Exhibited excellent people skills during interaction with employees and customers.
• Upheld company customer service standards to provide customers with outstanding service and friendly environment.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Established team priorities, maintained schedules and monitored performance.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.