Gabriela Trujillo Rodriguez
Miami,FL
Summary
Results-driven Operations Associate with 3 years in logistics and cost operations. Expertise in SAP and Microsoft Excel, focusing on processing operational costs and maintaining accurate records. Proven organizational and communication skills support efficient business operations and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Operations Associate
OCASA
Miami, Florida
04.2024 - Current
- Coordinate with departments to ensure accurate cost allocation and workflow efficiency.
- Processed operational cost transfers and service-related documentation to ensure timely and accurate financial reporting.
- Maintained accurate records and updated internal systems using SAP and Microsoft Office tools to support data integrity.
- Assist with daily logistics and operational processes while maintaining attention to detail.
- Performed administrative support, data entry, and operational tracking tasks to facilitate smooth operations in a fast-paced environment.
BIO Department Coordinator
OCASA
Miami, Florida
05.2023 - 04.2024
- Managed scheduling and documentation to enhance internal communication.
- Coordinated departmental operations to streamline administrative processes.
- Maintained organized records and assisted with operational tracking.
- Supported team workflows to ensure timely completion of daily tasks.
Front Desk Assistant & Party Host
MegaJump
01.2022 - 03.2022
- Assisted guests and managed reservations while coordinating events, contributing to smooth operations.
- Delivered customer service and front desk support in high-volume environment, ensuring guest satisfaction.
- Greeted guests warmly and assisted with check-in procedures.
- Responded to phone inquiries promptly and directed calls to appropriate departments.
- Maintained cleanliness and organization of front desk area.
Education
Bachelor of Science - Business
Miami Dade College
Miami, FL05-2028
Skills
- Operations Coordination
- Project Management
- Process Optimization
- Process improvement
- Record Keeping
- Microsoft Excel
- SAP
- Microsoft Outlook
- Customer Service
- Attention to Detail
- Bilingual (English & Spanish)
Timeline
Operations Associate
OCASA
04.2024 - Current
BIO Department Coordinator
OCASA
05.2023 - 04.2024
Front Desk Assistant & Party Host
MegaJump
01.2022 - 03.2022
Bachelor of Science - Business
Miami Dade College