Gabriela Ulloa RIvera
Charlotte,NC
Summary
Driven and detail-oriented professional with a strong background in administrative and warehouse operations, notably at Pineville Chiropractic Center. Excelled in enhancing office efficiency and patient satisfaction through expert data entry, file organization, and a positive attitude. Proven track record in improving workflow and team cohesion, demonstrating a blend of hard and soft skills to achieve superior results. Dedicated Office Assistant with over 2 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and history achieving high data output. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Office Assistant
Pineville Chiropractic Center
05.2022 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
Warehouse Assistant
Europa Sports Partners
09.2021 - 05.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Collaborated with other departments to optimize warehouse operations and keep production high.
Warehouse Worker
US Cotton
06.2019 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Olympic High School
Charlotte, NC05.2019
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Verbal Communication
- Dedicated Team Player
- Administrative Support
- Office Management
- Front Office Management
- Clerical Support
- Document Management
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Office Assistant
Pineville Chiropractic Center
05.2022 - Current
Warehouse Assistant
Europa Sports Partners
09.2021 - 05.2022
Warehouse Worker
US Cotton
06.2019 - 09.2021
High School Diploma -
Olympic High School
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