Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gabriela Velasco

Wailuku

Summary

Responsible and proficient crew member with experience processing transactions, assisting customers, and adapting and gaining knowledge in different work areas and surroundings. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience

Work History

Cashier & Pretzel Maker

Pretzelmaker
07.2023 - Current
  • Customer satisfaction.
  • Efficiency and endurance during long hours.
  • Customer assistance with inquiries.
  • Maintaining cleanliness.
  • Accurate and responsible money handling.
  • Consistent productivity.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility.
  • Quick adaptation to new work areas and technology.
  • Quick thinking and problem solving
  • Built customer relations.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Trained and mentored new workers.
  • Communicative and Cooperative


All Around Crewmember

Sonic
01.2023 - 07.2023
  • Improved customer satisfaction by providing friendly and efficient service while taking orders and serving
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Offered support to other departments of work.


Education

No Degree -

Henry Perrine Baldwin High School
Wailuku, HI
05.2025

Skills

  • Cash Handling
  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • Cleaning and Sanitizing
  • Issue Resolution
  • Guest Inquiries
  • Customer Relations
  • Teamwork and Collaboration

Accomplishments

  • Trained and mentored 3 employees.
  • Resolved conflict and complaints
  • Received a pay raise after only 3 months for exceptional performance.
  • Accepted into limited Biology Mentorship

Timeline

Cashier & Pretzel Maker

Pretzelmaker
07.2023 - Current

All Around Crewmember

Sonic
01.2023 - 07.2023

No Degree -

Henry Perrine Baldwin High School

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Gabriela Velasco