Gabriela Wysocka
Schaumburg,IL
Summary
Detail-oriented and proactive professional with 7+ years of experience in customer coordination, logistics management, and cross-functional communication. Skilled at vendor management, contract administration, scheduling, budgeting, and client relations — all critical components of commercial property management. Holds a Bachelor’s degree in Business Administration and thrives in fast-paced, multi-project environments.
Overview
7
7
years of professional experience
Work History
Customer Service and Logistics Specialist
ENEOS USA
Schaumburg, IL
07.2023 - Current
- Manage end-to-end supply chain logistics, coordinating between vendors, production teams, and finance to ensure seamless operations supporting internal and external stakeholders.
Issue and track purchase orders for chemical and packaging materials, verifying accuracy and compliance with corporate procurement standards.
Maintain complete inventory and shipment records, proactively managing discrepancies and coordinating corrective actions with vendors.
Provide documentation and verification for Accounts Payable to ensure accurate and timely payments.
Analyze customer consumption data to forecast demand, support supply planning, and minimize disruption to service delivery.
Lead continuous improvement initiatives to streamline supply chain processes in alignment with strategic operational goals.
Support vendor contract management and performance monitoring, critical skills for commercial property oversight.
Ocean Export Coordinator (LCL & FCL)
DSV Air & Sea
Itasca, IL
02.2022 - 07.2023
- Coordinated international export logistics for diverse portfolios of clients, managing complex shipping documentation, compliance filings, and vendor negotiations.
Communicated with freight forwarders, suppliers, customs brokers, and regulatory agencies to ensure timely and compliant movement of goods.
Oversaw invoice creation, payment tracking, and dispute resolution, contributing to positive client relationships and contract renewals.
Advised customers on best practices regarding shipment timing, compliance requirements, and inventory management — skills directly transferable to tenant and vendor communication.
Conducted regular audits to ensure compliance with legal and operational standards.
Customer Relations / Expeditor
Quality Fabricators
Addison, IL
07.2020 - 01.2022
- Generated production and shipping schedules, monitored manufacturing timelines, and expedited projects to meet client deadlines.
- Conducted regular plant floor checks to ensure on-time production and fulfillment — transferable to property inspections and facility oversight.
- Collaborated with internal logistics, finance, and operations teams to optimize service delivery.
Customer Service Specialist
Action Technology
Schaumburg, IL
01.2018 - 07.2020
- Coordinated national and international purchase orders and shipments in compliance with ISO quality standards.
Compiled critical communications regarding shipment schedules, production updates, and invoicing requirements to support seamless customer service.
Led customer care follow-ups through multiple phases of order fulfillment, ensuring customer satisfaction and repeat business.
Provided ERP system support and conducted training to internal users, improving operational efficiency.
Assisted finance team with month-end closing procedures and reporting, strengthening skills in budgetary oversight.
Education
Bachelor Of Business Administration -
University of Wisconsin
Madison2020
Skills
- Vendor Management
- Contract Administration
- Tenant/Client Relations
- Budgeting and Invoice Processing
- Supply Chain & Inventory Coordination
- Scheduling & Production Oversight
- Facility Operations Support
- Microsoft Office Suite ERP Systems Adobe Photoshop
- Strong Communication & Cross-Functional Teamwork
Languages
Polish
Native or Bilingual
Timeline
Customer Service and Logistics Specialist
ENEOS USA
07.2023 - Current
Ocean Export Coordinator (LCL & FCL)
DSV Air & Sea
02.2022 - 07.2023
Customer Relations / Expeditor
Quality Fabricators
07.2020 - 01.2022
Customer Service Specialist
Action Technology
01.2018 - 07.2020
Bachelor Of Business Administration -
University of Wisconsin