GABRIELA A ORTIZ
Riverside,CA
Summary
Respected healthcare professional committed to meeting patient needs and complying with institutional standards, offering 18+ years of different levels of expertise in Respiratory Care. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
22
22
years of professional experience
Work History
Clinical Consultant
Passy-Muir, Inc.
Irvine, CA
09.2019 - Current
- Facilitate clinical support to physicians, hospital staff and healthcare personnel to optimize use of the Passy-Muir Valve (PMV).
- Published author-articles pertaining to respiratory therapy topics-adult, pediatric and neonatal care.
- Shared research findings through publications, presentations and conferences.
- Research and write articles of clinical and technical nature on respiratory topics for requested clinical publications.
Horizon Oxygen & Medical Equipment
Orange County, CA
02.2022 - 09.2024
- Oversee multiple accounts, working diligently to meet and exceed performance goals.
- Develop sales strategies and comprehensive understanding of customers' business models.
- Develop and present in-services on-site, at outpatient clinics and in patient homes.
- Set up and monitor mechanical ventilators, high flow oxygen systems, BiPAP/CPAP, providing therapy expectations.
- Explain respiratory device information, treatments and prescription instructions to clinicians, caregivers, and patients.
Branch Manager
Progressive Medical
Carlsbad, CA
06.2018 - 08.2019
- Managed operations in accordance with budget requirements.
- Headed sales & clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
Clinical Area Manager
ELECTROMED - THE SMART VEST
04.2017 - 05.2018
- Boosted sales and converted competitive accounts, e.g., Children’s Hospital LA (CHLA), Loma Linda Children’s Hospital, Madera Pulmonary & Sleep Disorders Center, by communicating Electromed’s competitive differentiation.
- Generated referrals in an underdeveloped territory (Inland Empire, Los Angeles, Kern County), while driving and gaining market share; receiving RSM report of region revenue growth.
- Led region in accomplishing the highest referral approval rate, educating and meeting contracted insurances methodology, medical justification for HFCWO therapy (E0483).
- Effectively updated and consulted with Pulmonologists, Respiratory Therapist, and patients; focusing on airway clearance modalities, in the treatment of respiratory conditions, e.g., Cystic Fibrosis, Muscular Dystrophy, Bronchiectasis, Chronic Obstructive Pulmonary Diseases and lung infection diseases., using the “Smart Vest” a high-frequency chest wall oscillation (HFCWO) and “Aerobika,” oscillating positive expiratory pressure (OPEP) devices.
Respiratory Therapy-HC Management
Platt College
04.2016 - 04.2017
- Completed Bachelor’s degree in Advanced Cardio-Pulmonary and Healthcare Management.
- Departmentalizing clinical and management skills.
- Capstone research completed in project management and manufacturing and placement of HFCWO devices.
Respiratory Sales Specialist
PHILIPS HEALTHCARE – RESPIRONICS
02.2015 - 02.2016
- Capital equipment sales specialist, meeting and exceeded monthly and quarterly sales plan in 2015/2016.
- Reaching 100% to plan ($12MM/year), collaborating and supporting 5 account managers; educating in clinical and technical uses of Philip’s ventilation platform into Hospitals; Sleep Labs; Pulmonary & Neurology Physicians, e.g., Kaiser; Loma Linda Hospital; Eisenhower and Riverside Medical Center.
- Collaborated with National Durable Medical Equipment Companies (DME) to marketing in-home therapeutic products through power-messaging, solution selling, and strategic negotiations to successfully generate new business opportunities, e.g., Life-Care Solutions; Lincare; Apria Healthcare; American Sleep Center and Independent DME Companies.
- Utilized CRM & Sales Force records to develop the region, and to maintain sales performance through SAP reporting.
- Recognized by national DME customers for going “above and beyond” servicing their needs and support, e.g., LifeCare Solutions.
Respiratory Clinical Director/GM
PULMOCARE RESPIRATORY SERVICES, INC, PulmoCare LTC, Hospice and Pacific Biomedical Supply
Colton, CA
10.2002 - 02.2015
- Case managed 200+ patients within the home health care setting.
- Recruited, mentored and motivated 50+ talented individuals to support business growth.
- Led and maintained all operational, technical and clinical business, meeting quality assurance, in-person audits and surveys, by local and government mandates. (FDB, HQAA, Medicare, Medi-CAL).
- Developed policies and procedures to ensure compliance with regulations and standards of care.
- Grew and exceeded company targets, $1MM/yearly capital equipment sales, $1MM/year in incremental sales, in addition, assisted in acquiring hospice and skilled nursing facility contracts.
Education
Bachelor of Science - Respiratory Care/Healthcare Management
Platt College
Associate of Science - Respiratory Care
CA Paramedical College
Skills
- Contracts
- CRM
- Director
- Management skills
- Marketing
- Messaging
- Negotiations
- Research
- Strategic
- Clinical assessment management
- Product support experience
- Training proficiency
- Presentations expertise
- Report writing
- Excellent communication skills
- Business negotiation
- Clinical staff training
- Account management
- Goal-oriented
- Clinical education
- Disease management
- Clinical best practices
- Patient care understanding
Timeline
Horizon Oxygen & Medical Equipment
02.2022 - 09.2024
Clinical Consultant
Passy-Muir, Inc.
09.2019 - Current
Branch Manager
Progressive Medical
06.2018 - 08.2019
Clinical Area Manager
ELECTROMED - THE SMART VEST
04.2017 - 05.2018
Respiratory Therapy-HC Management
Platt College
04.2016 - 04.2017
Respiratory Sales Specialist
PHILIPS HEALTHCARE – RESPIRONICS
02.2015 - 02.2016
Respiratory Clinical Director/GM
PULMOCARE RESPIRATORY SERVICES, INC, PulmoCare LTC, Hospice and Pacific Biomedical Supply
10.2002 - 02.2015
Bachelor of Science - Respiratory Care/Healthcare Management
Platt College
Associate of Science - Respiratory Care
CA Paramedical College
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