Summary
Work History
Skills
References
Timeline
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Gabriela "Benny" Bendeck

Little Falls,MN

Summary

Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Years of experience in making server and bar drinks in very fast paced environment. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.

Work History

Bartender/Food Service Worker

Tacklebox
New Orleans, LA
06.2024 - 07.2024
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Bartender/Server

Legacy kitchen Steak n Chop
New Orleans, LA
03.2024 - 07.2024
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Provided drink suggestions to customers based on their preferences.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Stocked ice bins and coolers as needed throughout shift.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Assisted in setting up the bar for service shift.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Performed opening and closing duties including restocking supplies.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Cleansed glasses with sanitizing solution after each use.
  • Attended regular training sessions to stay updated on new products or trends.
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Developed good working relationships with fellow employees through effective communication.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Effectively multitasked within fast-paced environment.

Skills

  • Health codes compliance
  • Food Preparation
  • Suggestive Selling
  • Basic accounting
  • Food Service
  • Payment Processing
  • Menu Memorization
  • Beverage Preparation
  • Safe serving knowledge
  • Food Running
  • Salesmanship
  • Extensive beer knowledge
  • Responsible Alcohol Service
  • Organizational ability
  • Excellent judgment
  • Extensive spirits knowledge
  • Customer service expertise
  • Handling Difficult Customers
  • Outstanding customer service
  • Creative Mixology
  • Cash Register Operation
  • Inventory
  • Extensive wine knowledge
  • Outgoing Personality
  • Maintaining a clean bar

References

  • Miguel Rodriguez-General Manager Tacklebox-504-206-5767
  • Lindsey Carrere-General Manager Steak n Chop-504-215-5810
  • James Mathes-Regional Manager Legacy Kitchen-504-301-8500

Timeline

Bartender/Food Service Worker

Tacklebox
06.2024 - 07.2024

Bartender/Server

Legacy kitchen Steak n Chop
03.2024 - 07.2024
Gabriela "Benny" Bendeck