Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
Timeline
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Gabriela Fernandez Ochoa

Arlington,VA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Juan More Taco
Fredericksburg, VA
02.2024 - Current
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Prepared drinks according to standard recipes.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Set up tables in between patrons to reduce wait times.

Assistant Food Service Manager

Patriot Subs
Fredericksburg, Va
05.2022 - 12.2023
  • Managed cash registers during peak hours ensuring accuracy of transactions.
  • Ensured that all kitchen equipment was properly maintained and serviced regularly.
  • Inspected kitchen equipment regularly for functionality and cleanliness.
  • Resolved customer complaints promptly and professionally in a courteous manner.
  • Provided guidance to employees on proper customer service techniques and procedures.
  • Monitored food preparation activities to ensure adherence to safety standards and regulations.
  • Performed regular inspections of the facility's sanitation practices and facilities.
  • Adhered to company food, safety, quality and sanitation policies.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.

Education

Dental Assistant Certificate - Dental Assisting

DATS
Fredericksburg, VA
07-2024

High School Diploma -

Bishop O'Connell High School
Arlington, VA
05-2021

Some College (No Degree) - Political Science And Government

University of Mary Washington
Fredericksburg, VA

Skills

  • FLUENT IN (spanish and english)
  • Public Speaking
  • Customer Service
  • Friendly, Positive Attitude
  • Communication
  • Computer Skills
  • Organization
  • PPE use
  • Training & Development
  • Teamwork and Collaboration
  • Basic Math
  • Calm Under Pressure
  • First Aid/CPR
  • Flexible and Adaptable
  • Supervision and leadership

Languages

English
Professional
Spanish
Professional

Certification

  • certification in dental assisting
  • certification dental radiation safety
  • CPR/First Aid certification

Affiliations

  • I'm an outdoorsy person, on my free time I love going on hikes, campouts, being surrounded by nature is very important to me.
  • I do babysitting as a side job whenever I can. I've worked with kids in the past. I've volunteered at Emergency school, that means kids whose first language was not english.
  • I love volunteering. In the past year unfortunately I have not been able to do so much due to work, but it is something I really care and love to do on my free time.
  • I've always loved working with the elderly. When it high school, I voluntered my saturdays mornings to this group name L'arche. Where we would we work with a group of older people who had dissabilities. We would also provide company to them. I love learning about their life and what they did at their prime. I value what they offered and what they did no matter how small or big it was.

Accomplishments

I was part of Scouts BSA. Boy Scouts of America. My rank was Life Scout due to Covid I was not able to succeed to Eagle scout. While being part of scouting, I was able to learn many skills that have shaped me as the person that I am now. I learnt a lot leadership skills, how to work with various groups of people. I live life by scout motto which is "Do a good turn daily".

Timeline

Server

Juan More Taco
02.2024 - Current

Assistant Food Service Manager

Patriot Subs
05.2022 - 12.2023

Dental Assistant Certificate - Dental Assisting

DATS

High School Diploma -

Bishop O'Connell High School

Some College (No Degree) - Political Science And Government

University of Mary Washington
Gabriela Fernandez Ochoa