Gabriela Herbas-Cespedes
Lakeland
Summary
Power Platform developer with 2+ years of experience in creating custom applications and automating workflows for federal agencies. Developed HR ticketing, expense approval, and inventory tracking tools at the National Park Service, enhancing team efficiency by reducing manual tasks. Proficient in Power Apps, Power Automate, and Power BI, delivering scalable solutions for complex processes. Committed to simplifying systems and developing user-centric tools.
Overview
6
6
years of professional experience
Work History
Maintenance Workflow Clerk
The Mosaic Company
South Fort Meade
06.2025 - Current
- Provided administrative support to frontline supervisors, enhancing maintenance workflow efficiency.
- Managed SAP work orders and schedules, ensuring timely updates and confirmations.
- Coordinated training schedules while tracking maintenance certifications for compliance.
- Supported manpower planning and vacation scheduling to optimize resource allocation.
- Assisted with documentation and reporting, facilitating streamlined operations through effective feedback follow-up.
Administrative Assistant III
Koniag Government Services
10.2023 - 05.2025
- Spearheaded the design and implementation of five tailored PowerApps for the National Park Service, streamlining administrative workflows and data tracking; improved cross-departmental coordination and reduced manual entry errors by 40%.
- Authored detailed operational documentation and user guides for each application, integrating process improvement strategies and troubleshooting protocols that lowered issue resolution times by 30% and minimized support dependencies during absences.
- Developed and maintained Power BI dashboards to visualize core business metrics, track application performance, and deliver high-level insights; leveraged data analytics to inform leadership decisions and uncover efficiency gaps within Business Services.
- Executed critical administrative tasks including data validation, report generation, and maintenance of personnel records; ensured consistent data quality and timely distribution of performance reports to internal teams.
Administrative Assistant
Koniag Government Services
07.2023 - 10.2023
- Managed multiple calendars for executives, including scheduling appointments and organizing daily activities, resulting in improved efficiency and time management.
- Experience working on assignments that are complex, interpreting guidance, drawing conclusions, coordinating projects, and providing effective management/program support; ability to use judgment in resolving issues or in making recommendations; ability to discuss findings and resolve problems.
- Extensive knowledge of clerical and administrative duties; customer service; planning and accomplishing a variety of difficult and complex work assignments; collecting, compiling and tracking data and information; and establishing, updating and maintaining office files and records.
Home Health Aide
Home Health Aide Services
Palm Harbor
11.2020 - 05.2023
- Implemented personalized care plans for each patient, increasing satisfaction scores by 20 percent.
- Maintained accurate medical records for over 75 patients, ensuring up-to-date profiles for continuity of care.
- Utilized active listening and empathy to address patient concerns, reducing complaints by 15 percent.
Administrative Assistant
Operation PAR
12.2019 - 02.2021
- Developed and executed an advanced filing system utilizing Microsoft Excel and EMR systems to organize patient charts and billing/insurance information, resulting in a 20% increase in efficiency.
- Created and implemented a streamlined process for managing patient charts and billing/insurance information, utilizing Microsoft Excel and EMR systems, resulting in a 20% increase in efficiency.
- Managed day-to-day operations for a busy non-profit organization, overseeing a team of staff members and coordinating logistics for over 50 events annually.
Education
Bachelor of Science - Business Administration
Southern New Hamphsire University
05.2026
Skills
- Microsoft Power Platform (Power Apps, Power BI)
- Microsoft Office Suite (SharePoint, Excel, Word, PowerPoint)
- Data analysis and research
- Project management
- Administrative support
- Payroll and benefits administration
- SAP S4-HANA proficiency
Languages
Spanish
Native/ Bilingual
Timeline
Maintenance Workflow Clerk
The Mosaic Company
06.2025 - Current
Administrative Assistant III
Koniag Government Services
10.2023 - 05.2025
Administrative Assistant
Koniag Government Services
07.2023 - 10.2023
Home Health Aide
Home Health Aide Services
11.2020 - 05.2023
Administrative Assistant
Operation PAR
12.2019 - 02.2021
Bachelor of Science - Business Administration
Southern New Hamphsire University
Similar Profiles
Charles LitzlerCharles Litzler
Maintenance Mechanic at The Mosaic CompanyMaintenance Mechanic at The Mosaic Company
Jarrit BowerJarrit Bower
Operator B at The Mosaic CompanyOperator B at The Mosaic Company
Lisa BradburnLisa Bradburn
Locomotive Operator at The Mosaic CompanyLocomotive Operator at The Mosaic Company
Samantha GoodeSamantha Goode
Commercial Parts Professional at Advance Auto PartsCommercial Parts Professional at Advance Auto Parts
Drake YatesDrake Yates
Satellite Communications System Operator at ArmySatellite Communications System Operator at Army