Dedicated customer service professional with experience as a cashier and cook. Known for patience, empathy, and a strong work ethic, committed to creating positive customer experiences and ensuring customer satisfaction.
Work History
Cashier
3 Months
DD's Discount | 10.2023 - 01.2024
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and reconciled discrepancies daily.
Provided exceptional customer service, resolving inquiries and complaints promptly.
Assisted in training new staff on operational procedures and customer interaction techniques.
Collaborated with team members to streamline checkout processes, enhancing overall efficiency.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier/Cook
2 Years 11 Months
McDonald's | 02.2020 - 01.2023
Processed customer transactions efficiently, ensuring accurate cash handling and receipt generation.
Prepared and assembled food items according to menu specifications, maintaining quality standards.
Assisted in training new employees on operational procedures and customer service protocols.
Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
Monitored inventory levels, assisting in restocking supplies to ensure availability of menu items.
Monitored food quality and presentation to maintain high standards.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Education
High School Diploma
Sunnyside | Inglewood | 06-2019
No Degree - Electrical, Electronics And Communications Engineering
UEI College | Gardena, CA | 06-2026
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Languages
Spanish
Native or Bilingual
Timeline
Cashier
DD's Discount
10.2023 - 01.2024Read More
Cashier/Cook
McDonald's
02.2020 - 01.2023Read More
UEI College
No Degree from Electrical, Electronics And Communications Engineering