Gabriel Antonio Machta Hammal
Windermere
Summary
Bilingual professional with a law degree and solid technical experience in maintenance with strong expertise in managing complex systems and processes. Proven ability to lead teams, enhance operational efficiency, and drive successful project outcomes. Adept at troubleshooting, resource allocation, and adapting to evolving requirements. Known for fostering collaborative environments and consistently delivering high-quality results.
Experienced with leading teams in high-stakes technical environments, ensuring operational excellence. Utilizes strategic planning and problem-solving skills to enhance system performance and reliability. Knowledge of industry-standard practices and effective communication techniques to drive team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Operations Supervisor
The Coffee Corp
01.2019 - Current
- Install, configure, and perform preventive and corrective maintenance on commercial coffee and water/ice dispenser machines.
- Machines worked with: Jura E6, Bianchi Talia, Azkoyen Vitro S5/X1/X5, WL3 Water + Ice, S4 Water Cooler, I15 Ice & Water Dispenser, Bevi Specialty Cooler models 2.0 and 1.5 counter top.
- Train users on proper use and cleaning of equipment to prevent breakdowns.
- Diagnose and repair mechanical, electrical, and software issues.
- Manage spare parts inventory and maintenance schedules for corporate clients.
- Led training initiatives for staff, enhancing team skills and improving operational performance.
- Supervised daily operations, ensuring adherence to quality standards and efficiency in production processes.
- Implemented process improvements, resulting in streamlined workflows and reduced downtime.
- Monitored inventory levels, coordinating replenishment to maintain optimal supply chain efficiency.
- Analyzed operational data to identify trends, driving informed decision-making for resource allocation.
- Collaborated with cross-functional teams to develop strategies that improved overall service delivery.
- Ensured compliance with safety regulations, fostering a culture of workplace safety among employees.
- Managed equipment maintenance schedules, minimizing disruptions and maximizing operational uptime.
Purchasing Manager
Terranova Market Center, C.A
01.2017 - 12.2018
- Led procurement for a wholesale center specializing in meat and groceries.
- Negotiated with suppliers to ensure competitive pricing and quality.
- Controlled costs and adjusted monthly budgets according to market trends.
- Streamlined supplier selection process, enhancing vendor relationships and procurement efficiency.
- Negotiated contracts with suppliers to secure favorable terms and pricing structures.
- Implemented inventory management systems, optimizing stock levels and reducing excess inventory costs.
- Led cross-functional teams to develop strategic sourcing initiatives aligned with corporate objectives.
- Conducted market analysis to identify emerging trends and opportunities for cost savings in procurement.
- Mentored junior staff in best practices for purchasing processes and supplier management techniques.
- Developed comprehensive reports on purchasing activities, contributing to data-driven decision-making processes.
Purchasing Manager
La Casa De Las Chucherías, C.A
01.2014 - 12.2016
- Negotiated with national and international suppliers to reduce costs by 15%.
- Managed strategic procurement of candy and snack products.
- Oversaw budget and cost reporting to optimize profitability.
- Evaluated supplier performance regularly, ensuring compliance with quality standards and service level agreements.
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Performed monthly reconciliation of open purchasing orders.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Implemented policies to reduce cost and eliminate waste.
Operations Chief
La Casa De Las Chucherías, C.A
01.2010 - 12.2013
- Supervised daily operations, inventory control, and customer service.
- Coordinated logistics to ensure product availability.
- Implemented internal processes that reduced shortages and improved efficiency.
- Streamlined inventory management processes to enhance product availability and reduce excess stock.
- Supervised daily operations, ensuring adherence to quality standards and compliance regulations.
- Developed training programs for staff to improve operational efficiency and customer service skills.
- Implemented cost-saving measures that optimized resource allocation and reduced operational expenses.
- Analyzed workflow efficiencies, identifying areas for process improvement and implementing best practices.
- Led cross-functional teams in executing strategic initiatives that boosted overall business performance.
- Established key performance indicators to monitor operational success and drive continuous improvement efforts.
- Fostered a collaborative work environment by mentoring staff and promoting professional development opportunities.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Law Degree - Commercial Law Specialization
UNIMAR – Universidad De Margarita
Nueva Esparta, VenezuelaAccomplishments
- Preventive and corrective maintenance
- Installation of commercial equipment
- Procurement and vendor negotiation
- Technical operations supervision
- Inventory control and logistics
- Team training and leadership
- Corporate customer service
- Mechanical, electrical, and software diagnostics
- Route management and scheduling
- Adaptability to fast-paced environments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Resolved product issue through consumer testing.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Certification
- Licensed Food Handler - April 2018
- Certified Technical Machine Coffe, The Coffe Corp (Chile) - February 2023-October 2023
Languages
Spanish
English
Arabic
Greek
Timeline
Technical Operations Supervisor
The Coffee Corp
01.2019 - Current
Purchasing Manager
Terranova Market Center, C.A
01.2017 - 12.2018
Purchasing Manager
La Casa De Las Chucherías, C.A
01.2014 - 12.2016
Operations Chief
La Casa De Las Chucherías, C.A
01.2010 - 12.2013
Law Degree - Commercial Law Specialization
UNIMAR – Universidad De Margarita
PERSONAL REFERENCES
- Josean Torres. Enterprise Sales Manager. Cintas Corporation. Tampa, Florida. TorresJ2@cintas.com. +1 (716) 319-4979.
- Luz Zambrana. Orlando Florida. Luz.zambrana@vacationclub.com. +1 (407) 319-0962.
- Arixza Sandlake. Florida. Sandlake@arixza.com. +1 (321) 948-1156.
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