Gabriele Baca
Overton,NV
Summary
Diligent commercial cleaner adept at cleaning offices, businesses and other spaces efficiently. Organized and resourceful with excellent time management skills. Bringing 2 1/2 years of related experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Business Owner
Self-employeed
04.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
Licensed Massage Therapist
ARIA Resort & Casino Las Vegas
02.2013 - 03.2020
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
Licensed Massage Therapist
Self-employeed
09.1999 - 03.2013
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Streamlined appointment scheduling and record-keeping processes, enhancing overall efficiency of the practice.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Provided treatment for medical conditions and injuries through therapeutic massage.
Education
Massage Therapy - Massage Therapy
Northwest Career College
Las Vegas, NV09.1999
Associate Degree in Nursing - Pediatric Nursing
Kinderklinik
Giessen / Germany1980
Skills
Attention to details
Very organized
Strong time management , punctuality
Always paying attention to details
Active listening and clear communication
Team player
Identifying and fixing errors
Accountability
Hard worker
2 years of Janitorial experience
Timeline
Business Owner
Self-employeed
04.2022 - Current
Licensed Massage Therapist
ARIA Resort & Casino Las Vegas
02.2013 - 03.2020
Licensed Massage Therapist
Self-employeed
09.1999 - 03.2013
Massage Therapy - Massage Therapy
Northwest Career College
Associate Degree in Nursing - Pediatric Nursing
Kinderklinik
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