Dedicated laundry and housekeeping professional with a proven track record at Columbus Regional Healthcare System. Expert in laundry operations and inventory management, enhancing customer satisfaction through meticulous attention to detail and effective teamwork. Skilled in equipment maintenance and committed to maintaining high cleanliness standards, ensuring a welcoming environment for guests.
Overview
3
3
years of professional experience
Work History
Laundry Attendant
Columbus Regional Healthcare System
09.2022 - 01.2024
Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Examined dried clothes to identify stains, tears and issues.
Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
Collected soiled linens and clothing and pretreated stains.
Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
Used irons and iron boards to press clothing, folding and organizing garments.
Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
Provided exceptional customer service while receiving drop-off laundry orders from guests.
Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
Increased linen longevity with proper handling, folding, and storage procedures.
Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
Maintained safety practices at all times to protect personnel and laundry loads.
Restocked supply inventories and notified supervisors of shortages for customer convenience.
Operated machines correctly by following machine instructions and safety regulations.
Assisted with unloading and loading customer laundry items.
Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
Cleaned machine filters and lubricated equipment.
Monitored customer laundry loads to reach proper wash cycle times.
Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
Helped customers with choosing appropriate cleaning cycles and techniques.
Observed and adjusted machine cycle times, achieving quality results.
Delivered superior customer service by responding to inquiries and complaints.
Supported fellow staff members with delivery and pickup of customer orders.
Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Tested machines and made minor adjustments, keeping equipment functional.
Housekeeping Cleaner
Columbus Reginal Healthcare
01.2021 - 01.2024
Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
Education
High School Diploma -
Caribou Adults Ed
Caribou, ME
06-1985
Skills
Workplace cleanliness
Color separation
Laundry folding and storage
Laundry room operations
Safety procedures
Load balancing
Ironing and steaming
Item sorting
Sorting and transport
Detergent and additive knowledge
Supply management
Laundry equipment maintenance
Folding techniques
Guest relations
Laundry scheduling
Efficient sorting
Inventory tracking
Steam cleaning
Machine maintenance
Equipment training
Machinery operation
Laundry sorting
Customer laundry
Linen bin management
Employee equipment training
Laundry equipment settings
Garment inspection
Laundry room processes
Laundry storage and distribution
Ironing
Bin tracking
Housekeeping support
Transport and sorting
Laundry folding
Excellent communication
Teamwork and collaboration
Folding laundry
Relationship building
Attention to detail
Quality assurance
Work prioritization
Sorting
Washing loads
Flexible schedule
Team leadership
Inventory support
Hanging items
Updating logs
Operating dryers
Preventive Maintenance
Operating equipment
Sterilizing
Delivering laundered pieces
Teamwork
Great review
I got a review from my Boss with pride and being a great team player