Gabriel (Gabe) Porter
Sparta
Summary
I bring a strong background in sales, client service, and operations, with a proven ability to build trust, exceed goals, and deliver polished, high-touch experiences. I’m passionate about craftsmanship, storytelling, and the personal connections that define luxury. With years of customer-facing experience and a natural ability to adapt and connect, I’m excited to grow within the luxury industry and pursue long-term opportunities where I can bring value, authenticity, and professionalism to a world-class brand.
Overview
10
10
years of professional experience
Work History
Client Advisor - US Client Contact Center
Tiffany & Co.
08.2025 - Current
- Drove sales across core luxury categories including Fine Jewelry (67% of sales mix), Silver Jewelry (21%), and Home & Accessories (9%)
- Delivered high-touch client experiences aligned with luxury brand standards and white-glove service expectations
- Supported long-term brand loyalty through discreet, trust-based client relationships
- Balanced transactional excellence with storytelling around craftsmanship, collections, and heritage
- Cultivated client relationships through a strategic omnichannel approach, connecting with clients via phone, live chat, and email to drive engagement, trust, and conversion
Management Trainee
Done Well Trailer and Body
06.2020 - 08.2025
- Supported $9MM business operations, assisting leadership with goal-setting, team performance, and customer service outcomes.
- Developed robust communication and problem-solving skills by navigating real-time business challenges.
- Managed data entry, inventory tracking, and reporting across multiple systems to support day-to-day functions.
- Supported special projects and launches for key clients including UPS and PepsiCo across the US and Canada.
Business Development Specialist
Done Well Trailer and Body
06.2017 - 05.2020
- Secured high-value accounts by building rapport with key decision-makers, understanding their needs, and presenting customized solutions.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Drove process improvements within the organization by assessing current systems and recommending enhancements.
- Expanded customer base by identifying needs, developing solutions, and delivering client-centered products.
Retail Sales Representative
Bed Bath & Beyond
09.2015 - 05.2017
- Delivered high-level customer service by engaging clients with product knowledge, attentiveness, and authentic, solutions-oriented support.
- Consistently met or exceeded sales targets by recommending personalized product selections based on customer needs and preferences.
- Handled multiple channels of customer communication, including in-store interactions and follow-up service resolutions.
- Supported store operations including merchandising, inventory management, and point-of-sale systems to ensure smooth and accurate transactions.
Education
High School Diploma - General Studies
Sparta High School
Sparta, New Jersey, United States01.2020
AJP - Advanced Jewelry Professional
GIA
Carlsbad, CA01-2025
Skills
- Luxury Sales
- Sales Management
- Client Service
- Operations Management
- Customer Relationship Management (CRM)
- Business Development
- Problem Solving
- Process Improvement
- Clienteling and Outreach
- Storytelling Luxury Products
- Client retention strategies
- Customer engagement
Websites
Timeline
Client Advisor - US Client Contact Center
Tiffany & Co.
08.2025 - Current
Management Trainee
Done Well Trailer and Body
06.2020 - 08.2025
Business Development Specialist
Done Well Trailer and Body
06.2017 - 05.2020
Retail Sales Representative
Bed Bath & Beyond
09.2015 - 05.2017
High School Diploma - General Studies
Sparta High School
AJP - Advanced Jewelry Professional
GIA