Gabrielita Fleuricourt
Miramar,FL
Summary
Dedicated and highly organized professional with extensive experience in leadership, training, and education. Seeking a federal job position where I can utilize my military background, teaching expertise, and organizational skills to contribute to the efficiency and effectiveness of government operations. I aim to leverage my strong leadership abilities and commitment to public service to support mission-critical initiatives and foster a culture of excellence and accountability.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Kelly Education
08.2023 - Current
- Instruct elementary students across various subjects, tailoring methods to individual learning needs
- Enhance student engagement by 30% through interactive teaching techniques
- Collaborate with permanent staff to ensure curriculum continuity
- Maintain effective classroom management for a conducive learning environment.
Technology Instructor
North-South Institute
03.2019 - Current
- Develop and teach comprehensive 'Developing Websites' course, focusing on website creation, maintenance, and management
- Guide students in building and maintaining websites using CMS platforms like Drupal and WordPress
- Enhance student proficiency in social media marketing through hands-on practical exercises
- Continuously update course materials to reflect the latest business and technology trends.
Technology Coordinator
Chaminade Madonna College Preparatory
10.2021 - 05.2022
- Managed a variety of IT tasks, optimizing workflow processes and enhancing team coordination, resulting in a 20% improvement in response times
- Maintained and managed iPads, Windows PCs, and MacBooks for over 500 students, faculty, and staff
- Revamped the ID creation system for staff and students, enhancing security protocols
- Developed and implemented new IT helpdesk systems, reducing issue resolution times by 25%.
Various Roles
U.S. Army
12.2008 - 06.2017
- Instructor: Conducted technical training on radio communications, refining course materials for better understanding and retention
- Administered training tests and evaluations, achieving a 95% success rate among trainees
- Trained over 800 soldiers, recognized for effectiveness and engagement
- Provided academic assistance to over 150 soldiers, maintaining accountability of communication equipment, and reducing errors by 10%
- Emergency Operations Specialist: Managed global command and control communication systems, ensuring 99% uptime
- Streamlined the Automated Messaging Handling System (AMHS), training staff on emergency actions and procedures
- Initiated response actions, ensuring adherence to organizational policies and maintaining high compliance standards
- Help Desk Supervisor: Led an IT helpdesk team of 10, implementing procedures that improved key performance indicators by 30%
- Managed $500K worth of communications equipment, ensuring they were properly serviced
- Maintained the organization's website, ensuring up-to-date and accurate information
- Gained experience with ITSM platforms like BMC Remedy, managing incident, change, and asset management
- Help Desk Technician: Addressed system and network-related challenges, maintaining a 95% resolution rate
- Contributed to software implementation projects, enhancing system reliability
- Spearheaded the migration of mobile devices, improving efficiency and streamlining communication.
Education
Master of Science in Organizational Leadership and Technology - Information Technology
Nova Southeastern University
Davie06.2024
Bachelor of Science in Information Technology -
Miami Dade College
Miami, FL01.2020
Associate of Arts -
Central Texas College
Killen, AL01.2010
Skills
- Leadership and Training: Extensive experience in training and developing over 800 soldiers, ensuring high levels of engagement and success
- Technical Expertise: Proficient in troubleshooting IT support, database management, and maintaining various computer systems
- Organizational Skills: Strong ability to manage multiple tasks, optimize workflows, and enhance team coordination
- Communication: Skilled in both written and verbal communication, capable of explaining complex technical information clearly and concisely
Certification
- CompTIA A+
- Network+
- Security+
- Windows 7 Configuring
- College Credit Certificate in Help Desk Support Technician (Miami Dade College)
Timeline
Substitute Teacher
Kelly Education
08.2023 - Current
Technology Coordinator
Chaminade Madonna College Preparatory
10.2021 - 05.2022
Technology Instructor
North-South Institute
03.2019 - Current
Various Roles
U.S. Army
12.2008 - 06.2017
Master of Science in Organizational Leadership and Technology - Information Technology
Nova Southeastern University
Bachelor of Science in Information Technology -
Miami Dade College
Associate of Arts -
Central Texas College
- CompTIA A+
- Network+
- Security+
- Windows 7 Configuring
- College Credit Certificate in Help Desk Support Technician (Miami Dade College)
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