Gabriel J. Collins

Boot Barn

06.2024 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Rotated stock and restocked shelves to maintain product availability and store appearance.

Dicks Sporting Goods

09.2020 - 08.2023

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers by answering questions and fulfilling requests.
Built relationships with customers to encourage repeat business.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.

Brentwood Ball Club

10.2019 - 12.2022

Ran scoreboard during fall/winter basketball games.
Collected cash at entrance for basketball games.
Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
Trained new staff members on department policies and procedures, promoting consistency across the team.
Maintained a safe and clean facility, ensuring a positive environment for all users.
Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
Enhanced participant enjoyment by creating and implementing diverse recreational activities.

Summary