Gabriel James Palacios
Newberry,FL
Summary
Highly-motivated and experienced employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Flooring Sales Specialist
Home Depot
Gainesville, FL
12.2023 - Current
- Provide expert guidance to customers on flooring products, materials, and installation options to meet their project needs, and budget.
- Cultivated strong customer relationships by delivering personalized service and addressing inquiries.
- Oversaw inventory levels, arranged product displays, and maintained a visually appealing sales floor.
- Boosted monthly sales performance by maintaining at least 18% over targets through strategic upselling techniques.
- Recognized as "Top Sales Performer" in the flooring department for exceptional customer service and revenue contributions.
- Successfully coordinated and executed a large scale flooring project for a commercial client, generating over $38,000 in revenue and earning customer commendations.
Digital Marketing Specialist
Palachi, llc.
Gainesville, FL
08.2020 - 12.2023
- Develop and implement digital marketing campaigns across platforms (social media, email, SEO, PPC) to drive brand awarentess and generate leads.
- Monitored website traffic and user behavior utilizing Google Analytics to drive actionable insights.
- Facilitated alignment between content creators, designers, and developers to produce impactful marketing assets.
- Enhanced site visits by 40% within six months with a refined SEO strategy, leading to a 23% increase in lead generation.
- Optimized allocation of a $50,000 yearly advertising budget to achieve a 4:1 ROI.
- Increased social media follower base by 132% within a year through strategic content initiatives.
Supervisor Hardware & Tools Department
Lowe's
Alachua, FL
04.2017 - 08.2020
- Managed daily functions in the hardware and tools section, ensuring accurate inventory control.
- Lead, train, and motivate a team of associates to provide exceptional customer service, meet sales goals and maintain operational effeciency.
- Track department key performance indicators like sales goals and shrinkage rates.
- Increased department sales by 20-25% each year by optomizing displays and coaching associates on effective upselling techniques.
- Minimized inventory shrinkage by 12% through implementation of staff loss prevention training.
- Recognized as Department "Leader of the Quarter" for exceeding team performance metrics and achieving the highest customer satisfaction scores in the store.
Sr. Sales Manager-Latin America
Zimmer Biomet
Miami, FL
02.2012 - 03.2017
- Developed and executed sales strategies tailored to the Latin American Market, driving revenue growth and expanding market share for products.
- Established and maintained key alliances with distributors, healthcare providers, and regulatory authorities to enhance market operations.
- Analyzed regional sales performance, identified opportunities for growth and lead the sales team in achieving targets while aligning with corporate objectives.
- Boosted territory sales by 36% over 2 years by introducing new product lines, optimizing distributor networks, and implementing targeted marketing campaigns.
- Negotiated and secured multimillion-dollar contracts with top hospitals in Latin America, significantly increasing Zimmer Biomet's market presence.
- Successfully led a team of 25+ distributors across multiple countries, achieving 110% of annual sales target while reducing operational costs by 15%
Education
Bachelor of Arts - Marketing
University of South Florida
Tampa, FLSkills
- Strong written and verbal communication
- provide clear updates and feedback in emails, chats, and video calls
- Time Management
- Self-Motivation and Discipline
- Written and verbal fluency in Spanish and English
- Digital Literacy
- Problem solving
- Collaboration and Teamwork
- Adaptability and Flexibility
- Organizational Skills
- Emotional Intelligence
- Networking
- Cultural Competence
- Cybersecurity awareness
Languages
Spanish
Professional
English
Professional
Timeline
Flooring Sales Specialist
Home Depot
12.2023 - Current
Digital Marketing Specialist
Palachi, llc.
08.2020 - 12.2023
Supervisor Hardware & Tools Department
Lowe's
04.2017 - 08.2020
Sr. Sales Manager-Latin America
Zimmer Biomet
02.2012 - 03.2017
Bachelor of Arts - Marketing
University of South Florida
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