Gabriella Allen
New Orleans,LA
Summary
A enthusiastic and reliable professional seeking a job where I can challenge my potential, apply my strong work ethic and grow not only my career but knowledge with aviation. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
Work History
Head Bartender
Gattuso's Neighborhood Restaurant, Bar & Catering
2022.04 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Assisted with inventorying beverage stock and bar supplies.
Kitchen Staff Member
Mariano's Italian Eatery
2021.11 - 2023.03
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Great with time management
- Assisted in training new kitchen hands, leading to more competent and efficient kitchen staff.
- Improved team efficiency by organizing workstations and prep areas before peak hours.
- Reliable for transporting large loads and objects
- Followed food safety practices and sanitation guidelines.
- Managing inventory and ensuring it was up to date.
Cashier Assistant Manager
Le Poulet Fou
2020.10 - 2021.09
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Hahnville High School
Boutte, LA05.2022
John Jay Beauty College
New Orleans, LA02.2023
Skills
- Team Leadership
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Cash handling
- POS System proficiency
- Suggestive Selling
- Professional Appearance
Timeline
Head Bartender
Gattuso's Neighborhood Restaurant, Bar & Catering
2022.04 - Current
Kitchen Staff Member
Mariano's Italian Eatery
2021.11 - 2023.03
Cashier Assistant Manager
Le Poulet Fou
2020.10 - 2021.09
High School Diploma -
Hahnville High School
John Jay Beauty College
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