Gabriella Arrowood

I started as a McDonald's Crew Member, working my way up to a Shift Manager.

• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Promoted a positive work environment through open communication and constructive feedback.
• Managing time to make sure food was going out to customers in an appropriate time frame.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Kept employees operating productively and working on task to meet business and customer needs.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Excelled in every store position and regularly backed up front-line staff.

• Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
• Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
• Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
• Collaborated with other kitchen staff to ensure smooth operations during peak meal times.
• Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
• Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
• Oversaw food preparation and monitored safety protocols.

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Attend to any guest that had questions/concerns or needed items restocked