Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Riverchase Dermatology and Cosmetic Surgery P.A.
04.2023 - Current
Assisted with patient intake, ensuring accurate documentation and timely processing of medical information.
Assisted with medical and cosmetic dermatology procedures (e.g., biopsies, excisions, cryotherapy, laser treatments, filler and botox treatments)
Learned to administer basic patient care under supervision, enhancing understanding of clinical procedures.
Maintained cleanliness and safety standards in patient areas, contributing to overall facility hygiene.
Obtained client medical history, medication information, symptoms, and allergies.
Handling specimen collection, labeling, and processing for lab submission
Accurately documenting in EMRs and ensuring compliance with HIPAA standards
Supporting providers with scribing and charting as needed for each patient
Medical Receptionist
Riverchase Dermatology and Cosmetic Surgery P.A.
05.2022 - 04.2023
Managed patient check-ins and appointment scheduling using electronic health record (EMR) systems.
Verified insurance information, collected co-payments and handled billing inquiries efficiently at the front desk.
Maintained organized patient files and ensured compliance with privacy regulations.
Coordinated communication between medical staff and patients to enhance service delivery.
Answering phone calls and responding to patient messages with professionalism and discretion
Server
Bubba's 33
08.2021 - 04.2022
Provided exceptional customer service by promptly addressing guest inquiries and requests.
Collaborated with kitchen staff to ensure accurate and timely food delivery.
Managed multiple tables efficiently, enhancing overall dining experience for guests.
Trained new servers on menu knowledge and service protocols to maintain high standards.
Handled cash transactions accurately, ensuring precise billing and payment processing.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Anthony's Coal Fire Pizza
09.2016 - 01.2020
Provided exceptional customer service, ensuring positive dining experiences for all guests.
Managed multiple tables efficiently during peak hours, optimizing workflow and reducing wait times.
Trained new staff on menu offerings and service protocols, enhancing team performance and guest satisfaction.
Resolved guest complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
Kept server areas clean and stocked to increase efficiency while working tables.
Mohs Technician/ Clinical Supervisor at Riverchase Dermatology and Cosmetic Surgery P.A.Mohs Technician/ Clinical Supervisor at Riverchase Dermatology and Cosmetic Surgery P.A.