GABRIELLA BELL
Flagstaff,AZ
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Ewa's Thai Cuisine
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bartender in charge of my own table's drinks including draft beers, wines, and cocktails
- Hosted the restaurant as well as served
- Bussed tables and ran food for myself and my fellow servers
Server Assistant
Otro Cafe
05.2023 - 08.2023
- Delivered trays of food from counters to tables, ensuring timely and accurate service for cafeteria patrons.
- Assisted in taking and packaging phone-in/online orders, supporting efficient order fulfillment.
- Managed seating arrangements, ensuring guests were seated according to rotating server sections.
- Prepared condiments for guests and chefs, maintaining organization and cleanliness.
- Memorized and maintained seating charts for the dining area and attached coffee shop.
- Maintained a clean, organized workspace by cleaning tables, sweeping floors, and restocking supplies.
- Provided support by serving food when needed and assisting in cashiering duties using point-of-sale systems.
- Trained new employees, helping them excel in the server assistant role.
FOH Team Member
Panera Bread
06.2021 - 05.2023
- Resolved customer complaints in a timely fashion while maintaining a positive attitude
- Collected and returned dirty dishes to the kitchen for washing
- Assisted customers by making customized menu item recommendations to best suit their needs
- Adhered to safety protocols regarding food handling procedures and sanitation standards
- Trained new team members on proper operations of the POS system and cash handling procedures
- Inspected dining area for cleanliness and tidiness prior to opening shift
- Cleaned and organized front of house to maintain optimal health and safety practices
- Prepared and packaged pastries and bagels
- Prepared smoothies and coffee drinks
Cashier
Charley's Philly Steaks
05.2020 - 09.2020
- Operated cash register and accurately processed payments, returns, and exchanges
- Arranged and restocked displays and merchandise racks to maintain store appearance
- Kept log of refrigerator, grill, and fryer temperatures to ensure food was being kept and prepared at safe temperatures
- Resolved customer complaints in a timely and professional manner
- Followed safety standards for handling hazardous materials such as chemicals or cleaning products
Valet Patient Care Assistant
Haven Health
12.2024 - 03.2025
- Transport patients to and from various hospital departments, ensuring their comfort and safety during transport.
- Assist with changing beds, positioning patients, and maintaining a clean and safe environment.
- Support patients with personal hygiene needs, including helping with commodes and urinals.
- Respond promptly to call lights, addressing patient needs and concerns in a timely and compassionate manner.
- Restock medical supplies, ensuring patient rooms and common areas are well-equipped and organized.
- Sanitize and maintain patient rooms and equipment according to infection control protocols.
- Collaborate with nursing staff to assist with non-clinical patient care tasks, following instructions and ensuring patient comfort.
- Observe patient conditions and communicate any changes or concerns to the nursing team to support quality care.
Education
Bachelor of Science - Biology, Nursing
Northern Arizona University
Flagstaff05-2026
High School Diploma -
Boulder Creek High School
Anthem, AZ05-2022
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Comforting patient interaction
Lumberjack Scholarship
The Lumberjack Scholarship is a full-ride scholarship offered to students at Northern Arizona University. To qualify, I maintained all A’s and B’s in high school. In order to retain the scholarship, I am required to maintain a specific GPA throughout my time at NAU.
Timeline
Server
Ewa's Thai Cuisine
03.2025 - Current
Valet Patient Care Assistant
Haven Health
12.2024 - 03.2025
Server Assistant
Otro Cafe
05.2023 - 08.2023
FOH Team Member
Panera Bread
06.2021 - 05.2023
Cashier
Charley's Philly Steaks
05.2020 - 09.2020
Bachelor of Science - Biology, Nursing
Northern Arizona University
High School Diploma -
Boulder Creek High School
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