Gabriella Bottomley
Lubbock,TX
Summary
Hardworking and experienced Server, EMT, and Firefighter with over 5 years of work experience in high intensity workplaces. Excellent reputation for resolving problems and improving customer/patient satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
The Dirty Hippie
01.2023 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Fire Fighter/Emergency Medical Technician
Harlan Township Fire Department
10.2020 - 05.2022
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
Private EMS
Strategic EMS LLC
10.2021 - 01.2022
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Server
Chili Time
01.2021 - 09.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Fire 1, 2, And National Certification - Firefighting
Sinclair Community College
Dayton, OH08.2021
EMS Basic Certification - Emergency Medical Technology
Warren County Career Center
Lebanon, OH08.2021
GED -
Great Oaks Career Campuses
Cincinnati, OH05.2020
Skills
- Client Relationship Management
- POS Operation
- Emergency Medical Services
- Understanding of HIPAA Laws & Regulations
- Stocking and Replenishing
- Assist Customers/Patients
Certification
- American Heart Association CPR
- Emergency Medicine
- Firefighting
Timeline
Retail Sales Associate
The Dirty Hippie
01.2023 - 11.2023
Private EMS
Strategic EMS LLC
10.2021 - 01.2022
Server
Chili Time
01.2021 - 09.2021
Fire Fighter/Emergency Medical Technician
Harlan Township Fire Department
10.2020 - 05.2022
Fire 1, 2, And National Certification - Firefighting
Sinclair Community College
EMS Basic Certification - Emergency Medical Technology
Warren County Career Center
GED -
Great Oaks Career Campuses
- American Heart Association CPR
- Emergency Medicine
- Firefighting
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