Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Casares

Tampa

Summary

Agile and adaptable leader with a motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and guest service requirements.

Overview

8
8
years of professional experience

Work History

Guest Educator

Lululemon
11.2020 - 06.2022
  • Responsibilities as a Guest Educator at lululemon include attending to each guest’s needs by being welcoming, creating an exceptional experience by giving technical product education, and encouraging guests in finding the right product for their needs.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
  • Leadership in this position was demonstrated by assisting and supporting team members through any questions and areas/situations of trouble
  • Took responsibility for all hemming needs and created documents to ensure a smooth transition from paper to digital documents in an organized manner

Key Lead

Lululemon Athletica
06.2022 - Current
  • Participated in the store's training and hiring experience by mentoring new employees.
  • Opened and closed store about 6 days per week by counting registers, making deposits, and completing all leader tasks along with setting up the team with their duties.
  • Leading the floor to establish an exceptional and inclusive guest experience.
  • Ensuring educators are welcoming all guests in and out the store, connecting with every guest through technical product education, and encouraging guests to buy the product they intended for.
  • Moving dynamically on the floor as the lead and supervisor on duty to assess and fulfill the needs of the business, team, and guests.

Dental Hygiene Assistant

Friendly Smiles
09.2022 - 11.2022
  • Responsibilities included flossing and polishing the client’s teeth along with recording exams for Doctors.
  • Prepared procedure rooms and tray setups for hygienists and doctors before and after starting dental procedures while making sure to sterilize instruments afterward.
  • Prepared patient for x-rays and gathered x-ray films.
  • Managed hygienist schedules with calendaring software to maintain steady patient flow.

Hostess, Food Runner

Chili’s Restaurant Company
05.2019 - 05.2020
  • Hostess responsibilities included seating guests while creating a welcoming, positive, and fun experience.
  • To-Go employee responsibilities include putting together guest orders in a timely manner, cashing them out, as well as making their take-out experience enjoyable, quick, and hassle-free.
  • Food runners responsibilities included bringing guests their food and drinks in a timely fashion as well as continuing their positive journey at our restaurant by being present and checking in every so often.
  • Leadership was a value I showed by leading all new employees in training in all positions as well as taking responsibility in supporting the team in the areas that needed assistance.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Occasional Babysitter

Babysitters
01.2016 - 01.2021
  • Values include being very patient, caring, loving, and cautious.
  • Communicated with parents about daily activities and behaviors.
  • Provided distractions and calming methods when necessary.
  • Cared for children and completed associated tasks such as snack preparation, picking up toys, straightening up the house, and led by example.

Education

Associate of Science - Health Science

St. Petersburg College
Clearwater, FL
05.2024

High School Diploma -

H.B. Plant High School
Tampa, FL
05.2018

Skills

  • Work with others easily through being supportive, caring, kind, and always open-minded
  • Responsible and organized
  • Leadership qualities by being able to construct and take feedback, support all team members, keeping an organized space, and having time management
  • Effective Working Relationships
  • Scheduling and managing Appointments

Timeline

Dental Hygiene Assistant

Friendly Smiles
09.2022 - 11.2022

Key Lead

Lululemon Athletica
06.2022 - Current

Guest Educator

Lululemon
11.2020 - 06.2022

Hostess, Food Runner

Chili’s Restaurant Company
05.2019 - 05.2020

Occasional Babysitter

Babysitters
01.2016 - 01.2021

Associate of Science - Health Science

St. Petersburg College

High School Diploma -

H.B. Plant High School

Similar Profiles

CREATE PROFILE
Gabriella Casares