Gabriella Cecco
Student
Friendswood,Texas
Summary
SKILLS
- Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
- Awareness of Individual Differences that recognizes and empathizes with human differences in ethnicity, gender, physical ability, and intellectual ability, demonstrates sensitivity to social expectations in varied environments.
- Enthusiastic Volunteer with years of service in community outreach initiatives. Smart and capable with compassionate heart. Highly organized with dedication to achievement.
Overview
7
7
years of post-secondary education
5
5
years of professional experience
Work History
Salon Naturale - ASSISTANT
Salon Naturale
06.2019 - 11.2019
- Advertised salon services on social media platforms.
- Gathered feedback from clients to provide pleasant salon experience.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
FIRST ASSISTANT MANAGER
Zumiez Tanger Outlets - Baybrook Mall
02.2013 - 12.2017
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Bachelor of Arts - Media Production
University of Houston
Houston, TX 07.2021 - Current
Associate of Arts - General Studies
Collage of The Mainland
01.2015 - 06.2021
Certificate of Technology - Cosmetology Operator
College of The Mainland
09.2018 - 01.2019
Skills
Commitment to quality and service
Timeline
Bachelor of Arts - Media Production
University of Houston
07.2021 - Current
Salon Naturale - ASSISTANT
Salon Naturale
06.2019 - 11.2019
Certificate of Technology - Cosmetology Operator
College of The Mainland
09.2018 - 01.2019
Associate of Arts - General Studies
Collage of The Mainland
01.2015 - 06.2021
FIRST ASSISTANT MANAGER
Zumiez Tanger Outlets - Baybrook Mall
02.2013 - 12.2017
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