Gabriella Clayton
North Little Rock,AR
Summary
Friendly Sales Associate adapt at working in diverse retail and customer service environments. Have the ability to work under tight deadlines, handle multiple detailed tasks, work efficiently in a culturally and educationally diverse environments while being attentive to details and following through. Hardworking employee enthusiastic about learning the Pharmaceutical Sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Friday Eldredge & Clark
2022.02 - Current
- Politely assisted customers in person and via telephone.
- Provided elevated customer experience to generate loyal clientèle.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Managed over 250 clients yearly.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
Assistant Manager
Professor Bowl
2021.05 - 2024.02
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Boutique Owner
GabzGlamm
2018.08 - 2021.05
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Provided ongoing guest service, including giving fashion advice.
- Oversaw merchandising strategies to effectively showcase products with eye-catching displays.
- Stayed on track to exceed 50% growth by skillfully managing personnel, inventory and marketing resources.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
Education
Bachelor of Arts - Political Science
Henderson State University
Arkadelphia, AR12.2021
Skills
- Exceptional communication skills
- Organized
- Strong work ethic
- Adaptability
- Able to Multitask
- Self-starter
- Team player
- Quick learner
- Customer Relationship Management
Accomplishments
- Received Arkansas Centurium Scholarship from HSU along with several other independent scholarships resulting in college full paid.
- Social Chair of Alpha Xi Delta, Greek Life for 2 years.
- Volunteered 40 hours a semester to raise money for the awareness of Autism Speaks, our philanthropy.
Timeline
Legal Assistant
Friday Eldredge & Clark
2022.02 - Current
Assistant Manager
Professor Bowl
2021.05 - 2024.02
Boutique Owner
GabzGlamm
2018.08 - 2021.05
Bachelor of Arts - Political Science
Henderson State University
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