Summary
Overview
Work History
Education
Skills
Additionalinformation
Assessments
Personal Information
Military Spouse Expirence
Timeline
Generic

Gabriella Clifton

Las Vegas,NV

Summary

Dedicated and compassionate professional with extensive background in retail management and

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

9
9
years of professional experience

Work History

Cashier

Lowe's Home Improvement
Las Vegas, USA
05.2023 - 03.2024
  • Cash handling, credit, debit transaction
  • Assisting customers on self checkout
  • Assisting customers in other departments such as garden, plumbing, tools and online orders

Caregiver for Family Member

Easley, USA
01.2022 - 04.2023
  • Took a temporary leave from professional career to provide full-time care for a family member with dementia
  • Managed daily caregiving tasks including medication administration, scheduling medical appointments, ensuring the well-being of the family member
  • Developed strong skills in time management, organization, and problem solving during this period

Cashier/Customer Service

Walmart
Niceville, USA
09.2019 - 01.2021
  • Operated cash registers, managed transactions, and balanced money drawers
  • Issued receipts, refunds, credits, or change due to customers
  • Cross-trained store policies, services, and register procedures
  • Assisted customers with bagging groceries and transportation to their vehicles
  • Communicated effectively with customers, peers, and management
  • Promoted products on sale to increase purchase amounts
  • Responded to telephone inquiries by providing quality service to customers and associates

Retail Associate

Macy's
Augusta, USA
11.2018 - 01.2019
  • Company Overview: (Seasonal)
  • Promoted products on sale to increase purchase amounts
  • Balance cash drawer at the end of each shift and handle any apparent discrepancies
  • Directed customers to merchandise within the store
  • Worked as a team member to provide high-quality customer service
  • Maintained and displayed a presentable sales environment
  • Responded to telephone inquiries
  • Arrived each day with a positive and dedicated attitude
  • (Seasonal)

Jewelry Associate

Sam's Club
Greenville, USA
10.2017 - 07.2018
  • Validated that the items have been paid before the customer leaves the store
  • Categorized and stocked display cases, shelves, and aisles
  • Provided accurate and detailed information to customers regarding products
  • Placed special merchandise orders for customers
  • Maintained friendly and professional customer Interactions
  • Cross sold Jewelry Items to increase purchase amounts
  • Inventoried and locked up Jewelry in excess of approximately $70,000

Cashier

Ingles Market
Piedmont, USA
10.2014 - 08.2017
  • Provided product information such as back stock checks, pricing, and aisle locations for approximately 60 customers daily
  • Handled cash, credit card payments, and checks
  • Ensure that the right amount of change is present in the cash drawer at the beginning of each shift
  • Placed purchased items in bags and loaded customers' items into vehicles
  • Applied customer coupons and entered produce into the cash register manually and with a barcode reader
  • Stocked grocery shelves and maintained cleanliness during and after hours
  • Cross-trained store policies, services, and registration procedures for approximately 20 new employees

Education

Diploma -

Woodmont High School
Piedmont, SC
01.2017

Skills

  • Teamwork
  • Communication skills
  • Organizational skills
  • Microsoft Excel
  • Microsoft Word
  • Caregiving
  • Product restocking
  • Product Recommendations
  • Customer Assistance
  • ID Verification
  • Liquor Law Compliance
  • Retail Merchandising
  • Ordering and stocking
  • Computer Proficiency
  • Typing proficiency
  • Cash handling expertise
  • Cashier training
  • Workplace Safety
  • Adaptability and Dependability
  • Flexible Schedule
  • New Hire Training
  • Positive Attitude
  • Money Handling
  • Punctual and Reliable
  • Cash Register Operation
  • Clean Driving Record
  • Transportation
  • Valid Driver's License
  • Applied Mathematics
  • Guest Services
  • Customer Complaint Resolution
  • Positive and professional
  • Customer Relationship Management (CRM)

Additionalinformation

Customer Service professional with a strong background in communication, time-sensitive tasks, training, development, and teamwork., Available to work a variety of hours, day, swings, or night shifts.

Assessments

  • Retail customer service, Proficient, 05/01/24
  • Inside sales, Proficient, 05/01/24
  • Customer focus & orientation, Proficient, 09/01/21
  • Retail customer service, Proficient, 04/01/22
  • Work style: Reliability, Proficient, 05/01/24
  • Work style: Reliability, Proficient, 08/01/22
  • Retail customer service, Proficient, 01/01/23
  • Cooking skills: Basic food preparation, Proficient, 02/01/23
  • Management & leadership skills: Impact & influence, Proficient, 05/01/23
  • Administrative assistant/receptionist, Proficient, 04/01/24
  • Food service fit: Crew member, Proficient, 03/01/23
  • Verbal communication, Completed, 04/01/24
  • Warehouse safety, Completed, 02/01/23
  • Sales skills, Proficient, 04/01/24
  • Call center customer service, Proficient, 07/01/21
  • Data entry: Attention to detail, Completed, 04/01/24
  • Customer service, Proficient, 09/01/21
  • Work motivation, Proficient, 02/01/24
  • Communication skills, Proficient, 04/01/24
  • Attention to detail, Proficient, 04/01/24
  • Food service: Customer situations, Proficient, 02/01/23
  • Written communication, Completed, 04/01/24

Personal Information

  • Authorized To Work: US for any employer

Military Spouse Expirence

  • Relocated due to Military spouse's assignments.
  • Skills obtained:

- Developed adaptability and resilience through frequent moves.

- Demonstrated leadership skills through volunteer work.

- Enhanced communication and teamwork skills.

Timeline

Cashier

Lowe's Home Improvement
05.2023 - 03.2024

Caregiver for Family Member

01.2022 - 04.2023

Cashier/Customer Service

Walmart
09.2019 - 01.2021

Retail Associate

Macy's
11.2018 - 01.2019

Jewelry Associate

Sam's Club
10.2017 - 07.2018

Cashier

Ingles Market
10.2014 - 08.2017

Diploma -

Woodmont High School

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Gabriella Clifton