Gabriella Cruz
Wesley Chapel,FL
Summary
Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently looking for a new job to help accommodate me as I work towards finishing my collage degree. very motivated individual who is outgoing, efficient, and dependable.
Overview
6
6
years of professional experience
Work History
Rigger
Crew One Production
Remote
03.2024 - Current
- Rigged cables and pipes in configurations to support loads and maintain crew safety.
- Secured safety equipment and always used gear according to requirements.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
- Rigged for heavy lifts according to blueprint requirements.
- Prepared steel components for assembled bent sections and connectors.
- Worked at heights and in confined spaces without difficulty.
Rigger
Orange County Convention Center
Orlando, FL
04.2023 - Current
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Anchored pieces to fixed structures with bolts and clamps.
- Mobilized and tore down rigs according to safety regulations.
Stagehand
Rhino Productions
Tampa, FL
03.2023 - Current
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Assisted in all technical and practical effect setup for performances and broke down all equipment at close of each show.
- Managed digital assets and resources for business, promotional, and routine filming use.
- Worked with team to put all props and set pieces in place and supervised prop movements at correct times during performances.
Home Health Aide
Generations At Home
Wesley Chapel, FL
09.2022 - 07.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Home Health Aide
Assisting Hands
Wesley Chapel, FL
02.2022 - 03.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Mortgage Loan Processor
Wells Fargo
Remote
06.2021 - 01.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
Customer Service Representative
Wawa
Lutz, FL
03.2019 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Science - Cognitive Psychology
Pasco-Hernando State College
01.2021
High School Diploma -
Wiregrass Ranch High School Adult Education
Wesley Chapel, FL05.2020
Skills
- Meal Planning and Preparation
- Observation Communication
- Patient and Compassionate
- Upbeat and Positive Personality
- Call Documentation
- Issue and Complaint Resolution
- POS Systems and Ordering Platforms
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Inbound and Outbound Calling
Timeline
Rigger
Crew One Production
03.2024 - Current
Rigger
Orange County Convention Center
04.2023 - Current
Stagehand
Rhino Productions
03.2023 - Current
Home Health Aide
Generations At Home
09.2022 - 07.2023
Home Health Aide
Assisting Hands
02.2022 - 03.2023
Mortgage Loan Processor
Wells Fargo
06.2021 - 01.2022
Customer Service Representative
Wawa
03.2019 - 06.2021
High School Diploma -
Wiregrass Ranch High School Adult Education
Bachelor of Science - Cognitive Psychology
Pasco-Hernando State College