Gabriella Cruz
Wesley Chapel,FL
Summary
Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently looking for a new job to help accommodate me as I work towards finishing my collage degree. very motivated individual who is outgoing, efficient, and dependable.
Overview
6
6
years of professional experience
Work History
Rigger
Crew One Production
03.2024 - Current
- Rigged cables and pipes in configurations to support loads and maintain crew safety.
- Secured safety equipment and always used gear according to requirements.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
- Rigged for heavy lifts according to blueprint requirements.
- Prepared steel components for assembled bent sections and connectors.
- Worked at heights and in confined spaces without difficulty.
Rigger
Orange County Convention Center
04.2023 - Current
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Anchored pieces to fixed structures with bolts and clamps.
- Mobilized and tore down rigs according to safety regulations.
Stagehand
Rhino Productions
03.2023 - Current
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Assisted in all technical and practical effect setup for performances and broke down all equipment at close of each show.
- Managed digital assets and resources for business, promotional, and routine filming use.
- Worked with team to put all props and set pieces in place and supervised prop movements at correct times during performances.
Home Health Aide
Generations At Home
09.2022 - 07.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Home Health Aide
Assisting Hands
02.2022 - 03.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Mortgage Loan Processor
Wells Fargo
06.2021 - 01.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
Customer Service Representative
Wawa
03.2019 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Science - Cognitive Psychology
Pasco-Hernando State College
01.2021
High School Diploma -
Wiregrass Ranch High School Adult Education
Wesley Chapel, FL05.2020
Skills
- Meal Planning and Preparation
- Observation Communication
- Patient and Compassionate
- Upbeat and Positive Personality
- Call Documentation
- Issue and Complaint Resolution
- POS Systems and Ordering Platforms
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Inbound and Outbound Calling
Timeline
Rigger
Crew One Production
03.2024 - Current
Rigger
Orange County Convention Center
04.2023 - Current
Stagehand
Rhino Productions
03.2023 - Current
Home Health Aide
Generations At Home
09.2022 - 07.2023
Home Health Aide
Assisting Hands
02.2022 - 03.2023
Mortgage Loan Processor
Wells Fargo
06.2021 - 01.2022
Customer Service Representative
Wawa
03.2019 - 06.2021
High School Diploma -
Wiregrass Ranch High School Adult Education
Bachelor of Science - Cognitive Psychology
Pasco-Hernando State College
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