GABRIELLA DIPAOLA

• Organize community tabling events to promote gun violence prevention
• Engage and educate the public on legislative change and youth activism
• Organized community outreach programs to engage residents and foster collaboration.
• Mentored emerging activists, providing guidance on advocacy strategies and community engagement techniques.

• Developed strong relationships with vendors for sourcing bridal accessories.
• Implemented innovative visual merchandising strategies to attract clientele and showcase unique bridal designs effectively.
• Increased repeat business through exceptional service, leading to numerous referrals from satisfied customers.
• Assisted brides in selecting perfect gown styles based on their body shape, preferences, and wedding theme.
• Maximized showroom space utilization by creating visually appealing displays that highlighted seasonal trends in the industry.

• Established strong relationships with clients through exceptional service, resulting in repeat bookings and referrals.
• Stayed updated on industry trends, integrating new techniques and products into services offered for competitive edge.
• Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
• Fostered positive relationships with clients through attentive service and personalized makeup advice, boosting client loyalty.

● Consistently meet monthly sales targets while also achieving key performance indicators (KPIs) by providing exceptional customer service and ensuring high-quality luxury sales.
● Generated $1.4 million in sales in 12 months through strategic client acquisition and relationship management.
● Maintain a neat and organized overstock and stock room.
● Maintain an organized client book, contact clients to follow up on previous purchases, outreach, upcoming
appointments, and client requests.
● Contribute to maintenance of product visuals in accordance with Gucci visual standards.
● Expertise in discussion of general fashion trends in the luxury market. Curating and sharing stylistic ideas with the client
and organizing outfits.
● Work as a team player and collaborate with fellow colleagues, promote open and constructive communication to
ensure an exceptional customer experience and productive work environment.

• Manage social media and advertising, process stock shipments deliveries, ringing up customers through POS system and inventory management, merchandising floor stock and store layouts, processing online website orders through eCommerce storefront, and ordering additional stock from distributors for customer requests as well as maintain general stock.
• Provide estimates for purchasing and pricing used trade-in items from customers, and training new employees in all sales associate operations.
• Additional retail operations included such as proper daily opening/closing routines, demonstrating excellent customer service through answering customer phone calls and problem solving.

• Provided expert product knowledge, merchandising of luxury handbags and clothing, processed incoming shipments and back of the house stock, and maintained product visuals.
• Trained new staff on sales techniques and store procedures to improve team efficiency.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Exceeded individual sales goals by 30% consistently, regularly meeting and surpassing stretch goals.
  • Assisted store manager in daily operations, team coordination, and performance tracking.
  • Contributed to the store becoming the #1 MAC counter among all department stores in South Florida.
  • Participated in district manager meetings to represent store performance and initiatives.
  • Led in-store product launches and advertised promotions, increasing foot traffic and engagement.
  • Organized and hosted brand events and seasonal campaigns to drive customer loyalty and sales.
  • Delivered professional makeup applications with strong attention to hygiene, client care, and product education.
  • Built and retained a loyal client base through exceptional service and personalized consultations.

• Maintained tables and workspaces before, during, and after shift, stock canned drinks and silverware, prepare food and desserts, bring out food to tables, store away cleaned utensils, dishes, and cups, take drink orders.

• Took customer orders, maintained tables, and provided friendly, fast customer service.