Gabriella Durham
Dorchester,MA
Summary
Proven track record in leadership and effective communication. Excelled at North Middlesex Regional High School by fostering junior counselors' growth and enhancing team performance. Demonstrated exceptional problem-solving and a creative mindset in high-stress environments. Skilled in customer service and adept at promoting key products to drive sales.
Overview
5
5
years of professional experience
Work History
Basketball Camp Counselor
North Middlesex Regional High School
07.2019 - Current
- Supervised and mentored junior counselors, fostering their professional development within the field of sports coaching and youth leadership.
- Led warm-up exercises focusing on injury prevention through proper stretching routines and dynamic movements.
Footwear Sales Associate
Dicks Sporting Goods
07.2021 - 08.2023
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Advertised best-selling shoe products and trendy brands.
ToGo Specialist
Applebee's Grill + Bar
01.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Operated cash register to accept cash, debit and credit card payments from customers.
Education
No Degree - Sports Leadership And Administration
Umass Boston
Dorchester05.2027
Skills
- Leadership
- Attention to detail
- Effective communication
- Quick Learner
- Initiative-taking
- Problem-solving
- Creative mindset
Timeline
ToGo Specialist
Applebee's Grill + Bar
01.2024 - Current
Footwear Sales Associate
Dicks Sporting Goods
07.2021 - 08.2023
Basketball Camp Counselor
North Middlesex Regional High School
07.2019 - Current
No Degree - Sports Leadership And Administration
Umass Boston
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