Gabriella Eliott
Des Moines,Iowa
Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Landscaper
Designs By Day
06.2023 - Current
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
Cashier
Scheels
11.2022 - 07.2023
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services
- Keep areas neat while working and return items to correct locations following demonstrations
- Sell products being promoted and keep records of sales
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers
- Suggest specific product purchases to meet customers' needs
- Identify interested and qualified customers to provide them with additional information.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Lifeguard
YMCA
06.2022 - 09.2022
- Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies
- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary
- Became CPR certified and administered in action
- Observing and organizing the activities of swimmers
- Enforcing applicable pool policies and regulations, rescuing swimmers in distress.
Crew Member
AMC
01.2021 - 06.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
womens associate
TjMaxx
10.2021 - 01.2022
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services
- Keep areas neat while working and return items to correct locations following demonstrations
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Suggest specific product purchases to meet customers' needs
- Identify interested and qualified customers to provide them with additional information
- Stock shelves with products
- Dress mannequins for displays.
Lifeguard
Adventure Bay
05.2021 - 08.2021
- Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies
- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary
- Became CPR certified and administered in action
- Observing and organizing the activities of swimmers
- Enforcing applicable pool policies and regulations, rescuing swimmers in distress.
Education
Dowling Catholic High School
West Des Moines, IowaHigh School Diploma -
Valley High School
West Des Moines, IA05.2024
Skills
- Lawn Care
- Residential Landscaping
- Landscape Design
- Customer Service
- Team Collaboration
- Heavy Lifting
- Garden Maintenance
- Strong Work Ethic
- Responsible and Punctual
- Seasonal Planting
- Payment Processing
- ID Verification
- Customer Assistance
- Product Restocking
- Payment Collection
- Drawer Balancing
- Cash Register Operation
- Money Handling
- Emergency Response
- Swim Instruction
- Safety Oversight
- Needs Assessment
- First Aid
- Strong Communicator
- Effective Problem-Solver
- CPR Certified
- Water Sampling
- Team Bonding
- Lifeguard Operations
- CPR and AED training
- Taking Vitals
- Sanitation Practices
- Injury Prevention
- Strength Training
- Rehabilitation Techniques
- Anatomy Knowledge
Accomplishments
My High School Choir was chosen to travel to Rome, Italy, and sing for Pope Francis at a papal audience in the Vatican. this trip showed me that i want to strive to continue to grow my world view and always gain more perspectives in the future to come.
Timeline
Landscaper
Designs By Day
06.2023 - Current
Cashier
Scheels
11.2022 - 07.2023
Lifeguard
YMCA
06.2022 - 09.2022
womens associate
TjMaxx
10.2021 - 01.2022
Lifeguard
Adventure Bay
05.2021 - 08.2021
Crew Member
AMC
01.2021 - 06.2022
Dowling Catholic High School
High School Diploma -
Valley High School
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