Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Feliciano

West Haven

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

3
3
years of professional experience

Work History

Server/FOH Team Member

Zuppardi's Apizza
West Haven
05.2025 - Current
  • Delivered exceptional service to high volumes of daily customers.
  • Took customer orders accurately and promptly.
  • Greeted customers, addressed inquiries, and recommended specials to boost sales.
  • Assisted guests with menu selections and provided detailed information on food and beverages.

Server

Island Wing Company
Jacksonville
01.2025 - 05.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness of tables, utensils, and restaurant areas throughout shifts.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Resolved customer complaints quickly to enhance guest satisfaction experience.
  • Provided excellent customer service to ensure satisfaction.

Server

California Pizza Kitchen
Jacksonville
02.2024 - 12.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed food and beverage orders accurately and promptly.
  • Maintained cleanliness of tables, utensils, and restaurant areas throughout shifts.
  • Collaborated with team members to ensure smooth service during peak hours.

Host

Metro Dinner
Jacksonville
01.2023 - 01.2024
  • Greeted and welcomed guests with a friendly and professional demeanor.
  • Managed guest seating arrangements to optimize flow and minimize wait times.
  • Assisted servers by communicating guest needs and special requests promptly.
  • Coordinated reservations and organized waitlists effectively during peak hours.

Education

Associate of Arts - Communications

Florida Atlantic University
Boca Raton, FL
05-2022

Skills

  • Multitasking & Time Management
  • Strong Communication Skills
  • Customer-Focused Service
  • Attention to Detail
  • Team Collaboration
  • Composure Under Pressure

Timeline

Server/FOH Team Member

Zuppardi's Apizza
05.2025 - Current

Server

Island Wing Company
01.2025 - 05.2025

Server

California Pizza Kitchen
02.2024 - 12.2024

Host

Metro Dinner
01.2023 - 01.2024

Associate of Arts - Communications

Florida Atlantic University

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