Gabriella Flores
Sturgis
Summary
Dedicated Emergency Room Patient Care Technician, skilled in compassionate care and health monitoring. Enhanced patient satisfaction through attentive support during critical situations, while effectively communicating vital updates. Proficient in EKG readings and basic life support, ensuring positive outcomes and dignified care for all patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Room Patient Care Technician
Insight Hospital
01.2025 - Current
- Improved patient satisfaction by providing compassionate and attentive care during high-stress situations.
- Assisted healthcare providers in delivering life-saving procedures, contributing to positive patient outcomes.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
Certified Nursing Assistant
Thurston Woods Village
10.2023 - 01.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Property Manager
MRD
03.2021 - 10.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
No Degree - Nursing
Glen Oaks Community College
Centreville, MI08-2027
No Degree - Nursing Assistant Certificate
Glen Oaks Community College
Centreville, MI02-2025
Skills
- Compassionate care
- Health monitoring
- Dementia expertise
- Customer service
- End-of-life care
- Medication administration
- Basic life support
Certification
- Dementia Care Certification - Alzheimer's Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Adult CPR/AED certification – American Red Cross.
Languages
Spanish
Timeline
Emergency Room Patient Care Technician
Insight Hospital
01.2025 - Current
Certified Nursing Assistant
Thurston Woods Village
10.2023 - 01.2025
Property Manager
MRD
03.2021 - 10.2023
No Degree - Nursing
Glen Oaks Community College
No Degree - Nursing Assistant Certificate
Glen Oaks Community College
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