Gabriella Fowler
Tucson,AZ
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Management Trainee - Sales and Strategies
Buckle
02.2024 - Current
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Mentored new employees by providing guidance on navigating the organization and successfully completing their assignments, fostering a positive work environment.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Professional Development
07.2023 - 02.2024
Pursued additional education - Aesthetician License
Air Force - Pass and Registration Office
United States Air Force
01.2020 - 07.2023
- Updated operational records and licensing information using computer and written terminals.
- Managed high-stress situations effectively, maintaining a calm demeanor while assisting frustrated or upset clients.
- Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.
- Assisted in daily administrative tasks for smooth office operations.
- Collaborated with team members to improve overall response times and service quality.
Air Force - Military Police Dispatcher
United States Air Force
01.2020 - 07.2023
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Maintained updated and detailed records of calls in physical and electronic database.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Being a flight coordinator, utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Education
Bachelor of Science - Psychology
Liberty University
02.2026
Skills
- Highly Adaptable
- Customer Service
- Data Entry
- Computer Skills
- Documentation and Recordkeeping
- Time Management
Timeline
Management Trainee - Sales and Strategies
Buckle
02.2024 - Current
Professional Development
07.2023 - 02.2024
Air Force - Pass and Registration Office
United States Air Force
01.2020 - 07.2023
Air Force - Military Police Dispatcher
United States Air Force
01.2020 - 07.2023
Bachelor of Science - Psychology
Liberty University
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