Gabriella Gentile

Sales Associate

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09.2023 - 07.2024

Prepared merchandise for the sales floor by pricing or tagging.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
Answered customer questions about sizing, accessories, and merchandise care.
Stocked merchandise, clearly labeled items, and arranged according to size or color.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
Built relationships with customers to encourage repeat business.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Helped customers locate products and checked store systems for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Created an inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Engaged in friendly conversations with customers to better uncover individual needs.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.