Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer work
Timeline
Generic

Gabriella Ghassedi

Port Orange,FL

Summary

I am a very hard working, reliable employee no matter what job I am at. I always give 100% of my time and effort in what I am doing. Very outgoing and friendly with strong motivation for success.

Overview

7
7
years of professional experience

Work History

Manager

North Beach Surf Shack
New Smyrna Beach, Florida
02.2024 - Current
  • Planned special events such as banquets or catered functions.
  • Handled customer complaints regarding food quality or service promptly and professionally.
  • Monitored the temperature of all food storage areas to ensure proper cooling and freezing temperatures were maintained.
  • Trained new employees on company policies, procedures, and safety regulations.
  • Negotiated contracts with suppliers to obtain competitive pricing on products purchased regularly by the restaurant.
  • Participated in menu planning meetings to provide input on recipes, ingredients, costs.
  • Ordered supplies as needed while adhering to budget constraints set by management.
  • Managed inventory levels to minimize waste and maximize cost savings.
  • Provided leadership during times of organizational change or crisis situations.

HVAC Receptionist

Aireserv
Palm Coast, FL
10.2022 - 12.2023
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.

Festival Food Vendor

Stoked Poke
Daytona Beach, FL
09.2021 - 11.2023
  • I work during festival season whenever they need me to help food vend.
  • I have worked Nocturnal Wonderland, Imagine, EDC Orlando, Louder Than Life, Reggae Rise Up, and Okeechobee.
  • Fast paced food serving.
  • Cleaning and sanitizing areas during breaks
  • Ensured all health codes were followed in preparation of meals.
  • Greeted customers warmly upon arrival and thanked them when departing.
  • Followed festival policies on hygiene, safety, cleanliness.

Bartender

Southern Hospitality Concessions
Daytona Beach, FL
05.2023 - 05.2023
  • I worked Welcome to Rockville for Soho in Daytona Beach.
  • Beachside Octoberfest in Jacksonville.
  • Work well in fast paced, high volume environments.
  • Greeted customers and provided excellent customer service.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Adhered to state regulations regarding serving alcohol responsibly.

Front Desk Receptionist

Bluegreen Vacations
Daytona Beach, FL
05.2022 - 09.2022
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Completed basic bookkeeping and document filing.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Greeted visitors entering establishment to determine nature and purpose of visit.

Crew Leader

Stoked Poke
Port Orange, FL
09.2021 - 05.2022
  • Monitored task completion to meet company standards for performance.
  • Delegated daily tasks to team members to optimize group productivity.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Mentored newly hired crew members to prepare each for job roles.
  • Work at very high volume, high stress events.
  • I have also worked

Gaming Associate

Cardroom Tech
Daytona Beach, FL
10.2020 - 09.2021
  • Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
  • Answered questions about gaming rules and policies.
  • Handled the money and payouts for dealers.
  • Described and explained games available to potential customers to attract new players.
  • Worked in fast paced, high stress, high roller games.
  • Trained new employees on how to play the casino games, math skills, and how to handle the payouts.
  • Dealt with thousands of dollars at a time during games.

Host/Server/Food Runner

Landshark Bar & Grill
Daytona Beach, FL
06.2020 - 10.2020
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take party reservations.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.

Production Worker

Diva Stuff
Ormond Beach, FL
03.2020 - 05.2020
  • Weighed and loaded orders according to project specifications.
  • Sorted and packaged products to prepare for processing or shipment.
  • Worked at fast and steady pace to meet production goals.
  • Boxed, labeled and moved items to keep production moving swiftly.

Host

Landshark Bar & Grill
Daytona Beach, FL
05.2019 - 08.2019
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take party reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Notified server after seating parties in section to facilitate prompt service.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Scorekeeper/Ticket Seller

Emmanuel College Staff
Franklin Springs, GA
01.2019 - 05.2019
  • Documented running score throughout Volleyball and Basketball games, incidents, injuries and timeouts.
  • Judged performances in sporting competitions to award points, impose scoring penalties and determine results.
  • Verified scoring calculations to officially announce winners.
  • Tracked game scores, added or subtracted points and imposed penalty points.
  • Sold tickets to Lacrosse, Volleyball, Soccer, and Basketball games.

Volleyball Volunteer Coach

Inga Ashford
Jefferson, GA
09.2018 - 02.2019
  • Coached individuals between ages of 12 and 18 on volleyball techniques.
  • Showed athletes proper methods for hitting and serving ball to avoid injuries.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Educated athletes in rules, strategies, sportsmanship, and performance principles.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.

Internship Student

Monroe County Sheriff's Office
Madisonville, TN
05.2018 - 07.2018
  • Learned tenets of professional office behavior and thoughtful collaboration.
  • Shadowed staff and learned advanced work.
  • Went on ride alongs during the day and at night to see how officer's work on the road.
  • Met K9 units to understand the work it takes in that division.
  • Went through past cases to see the gruesome and intense work detectives deal with.
  • Rode on a high speed chase and saw the procedures on how to arrest someone.

Education

Bachelor of Science - Criminal Justice

Emmanuel College
Franklin Springs, GA
05.2020

Skills

  • Work Planning and Prioritization
  • Delegating Work
  • High-Volume Dining
  • Customer Service
  • Team Collaboration
  • Effective Multitasking
  • Time Management
  • Organizational Skills
  • Basic Math
  • Reliable and Trustworthy
  • Microsoft Office
  • Willingness to Learn
  • Positive Attitude
  • Understanding Customer Needs

Accomplishments

  • 2018-19 Volleyball Conference Champions
  • 2019-20 Volleyball Conference Champions

Volunteer work

  • Nursing home: feed all the people for dinner, hung out, played games.
  • Animal shelter: feed all animals, cleaned kennels, played with animals.
  • Dog walk/ Adoption event: walked dogs around to meet potential families, feed them, played with them.
  • Food packaging: packaged potatoes for less-fortunate families.

Timeline

Manager

North Beach Surf Shack
02.2024 - Current

Bartender

Southern Hospitality Concessions
05.2023 - 05.2023

HVAC Receptionist

Aireserv
10.2022 - 12.2023

Front Desk Receptionist

Bluegreen Vacations
05.2022 - 09.2022

Festival Food Vendor

Stoked Poke
09.2021 - 11.2023

Crew Leader

Stoked Poke
09.2021 - 05.2022

Gaming Associate

Cardroom Tech
10.2020 - 09.2021

Host/Server/Food Runner

Landshark Bar & Grill
06.2020 - 10.2020

Production Worker

Diva Stuff
03.2020 - 05.2020

Host

Landshark Bar & Grill
05.2019 - 08.2019

Scorekeeper/Ticket Seller

Emmanuel College Staff
01.2019 - 05.2019

Volleyball Volunteer Coach

Inga Ashford
09.2018 - 02.2019

Internship Student

Monroe County Sheriff's Office
05.2018 - 07.2018

Bachelor of Science - Criminal Justice

Emmanuel College

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