Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gabriella Gomez

Summary

Enthusiastic and adaptable recent college graduate with a B.A. in Psychology seeking to secure a Content Marketer and Copywriter associate role in a dynamic company that offers opportunities for professional growth and advancement. Excited to leverage background in psychology and strong writing skills to connect with diverse audiences and drive brand awareness and engagement.

Overview

8
8
years of professional experience

Work History

Cashier and Food Packer

KFC
  • Took orders for the front counter and drive through
  • Packed orders and helped cook some food
  • Provided quality customer service.

Science Camp Volunteer

Walden West
01.2017
  • Stayed over night for 6 days and managed a cabin of kids
  • Created a fun, safe environment for the kids to enjoy and learn
  • Worked and bonded with other cabin leaders.

Beverage cart attendant

Cinnabar Hills Country Club
04.2021 - Current
  • Demonstrated strong communication skills by effectively engaging with customers to provide exceptional customer service
  • Managed inventory and cash transactions with accuracy and attention to detail and reconciling daily financial reports
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
  • Developed interpersonal skills through building rapport with a diverse clientele and tailoring service to meet individual preferences and requirements
  • Provided attentive service, quick responses to issues and proactively assessed guest needs
  • Engaged in suggestive selling and other sales techniques.
  • Collaborated with golf course staff to coordinate beverage cart operations and optimize service efficiency during peak hours and special events

Receptionist

Chiang And Youngberg LLP
06.2022 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Utilized organizational skills to prioritize tasks and manage multiple responsibilities simultaneously, ensuring timely completion of assignments and meeting client needs
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, organizing files, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Junior Associate

Aloha Roller Skating Rink
05.2019 - 08.2019
  • Utilized problem-solving skills to address customer concerns and resolve issues in a timely and professional manner
  • Managed front desk operations, including cash handling and ticket/rental sales
  • Provided exceptional customer service by greeting patrons, addressing inquiries, assisting with skate rentals, ensuring a positive and enjoyable experience for visitors

Community Service Aide

City of San Jose
06.2016 - 05.2018
  • Worked with others to create a supportive, engaging, and safe environment as part of an after school program/summer day camp for elementary age children
  • Implemented daily routines and activities to stimulate and engage groups of diverse children with various learning styles.
  • Coordinated engaging arts-and-crafts projects for students to express their creativity in various subject areas while developing fine motor skills.
  • Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
  • Maintained effective schedule to create balance between rest periods, active play, and learning time.
  • Utilized problem-solving skills to address challenges through patience, empathy, positive reinforcement, behavior modeling, and building constructive and open relationships with families with parents.

Education

Bachelor of Arts - Psychology

Chico State University
Chico, CA
05.2022

Piedmont Hills High School
San Jose, CA
06.2018

Skills

  • Excellent team player with experience working in diverse environments
  • Customer Service
  • Patience and Empathy
  • Detail-oriented
  • Payment Processing
  • Product Knowledge
  • Sales expertise
  • Data Entry
  • Strong written communication skills
  • Creative thinker able to provide innovative ideas and solutions
  • Quick learner with a passion for art and creative writing

References

  • Christie Miranda, (408)-310-1504, Events Coordinator
  • Jonathan Youngberg, (408)-318-3368, CPA
  • Loyola Galvan, (408)-813-5193, Office Administration

Timeline

Receptionist

Chiang And Youngberg LLP
06.2022 - 12.2022

Beverage cart attendant

Cinnabar Hills Country Club
04.2021 - Current

Junior Associate

Aloha Roller Skating Rink
05.2019 - 08.2019

Science Camp Volunteer

Walden West
01.2017

Community Service Aide

City of San Jose
06.2016 - 05.2018

Cashier and Food Packer

KFC

Bachelor of Arts - Psychology

Chico State University

Piedmont Hills High School

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Gabriella Gomez