Gabriella Goncalves
Apopka,FL
Summary
Mission-driven business student with experience in leadership, event coordination, and stakeholder engagement. Brings a thoughtful, organized approach to working with people and following through on responsibilities. Eager to learn from experienced leaders, contribute wherever needed, and grow through work that serves others with purpose.
Overview
1
1
year of professional experience
Work History
Events & Operations Coordinator
Enactus at Southern Adventist University
Collegedale, Tennessee
04.2026 - Current
- Lead the planning and execution of Enactus events and team travel, including the leadership retreat, showcase, scheduling, venues, transportation, communications, and day-of logistics.
- Coordinate across student leaders, mentors, the marketing coordinator, and faculty sponsor to manage timelines, align responsibilities, resolve logistical challenges, and move initiatives from planning through execution.
- Selected to represent Southern Adventist University at the Enactus National Exposition, helping prepare and deliver the organization’s national presentation and showcase its initiatives, outcomes, and community impact.
Call Center Agent
Southern Adventist University
Collegedale, Tennessee
08.2025 - 05.2026
- Served as a primary point of contact for prospective students, current students, families, alumni, and community members, responding to university-related questions through inbound calls and email communication.
- Conducted outbound outreach for admissions, alumni engagement, and fundraising campaigns while building positive relationships and representing the university professionally.
- Resolved inquiries, documented interactions accurately, and connected callers with the appropriate departments and resources to ensure timely, effective support.
Education
BBA - Human Capital Management
Southern Adventist University
Collegedale, TN05-2028
High School Diploma -
Forest Lake Academy
Apopka, FL05-2025
Skills
- Bilingual - English & Portuguese
- Cross-Functional Collaboration
- Problem Solving & Adaptability
- Event & Project Coordination
- Community Engagement & Impact
- Presentation & Facilitation
Timeline
Events & Operations Coordinator
Enactus at Southern Adventist University
04.2026 - Current
Call Center Agent
Southern Adventist University
08.2025 - 05.2026
BBA - Human Capital Management
Southern Adventist University
High School Diploma -
Forest Lake Academy