Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Gordian

Odenton,MD

Summary

Dynamic and versatile professional with a strong foundation in diverse fields, offering a comprehensive understanding of processes and exceptional administrative support. Recognized for reliability and adaptability in fast-paced environments, consistently meeting deadlines while maintaining a sharp focus on accuracy. Proficient in financial software and committed to fostering collaboration within teams, ensuring seamless operations across all work settings. A natural ability to connect with individuals from various backgrounds enhances interpersonal relationships and contributes to a positive workplace culture.

Overview

10
10
years of professional experience

Work History

Barista

Starbucks, Target
04.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Coordinator

TJX Companies
08.2022 - 04.2023
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Streamlined administrative processes, allowing for more efficient use of resources and better support for front end teams.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Accounting Clerk

Horizon Management Company
10.2016 - 07.2021
  • Managed accounts payable and receivables and payroll.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Input high volume of monthly invoices with consistent accuracy.
  • Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Freight Operations

Freeman Decorating Company
03.2015 - 06.2016
  • Reduced errors in financial transactions, ensuring accurate reporting and data entry.
  • Streamlined account management processes by implementing efficient filing and data entry systems.
  • Ensured accurate data entry by meticulously reviewing and processing new account paperwork.
  • Reduced errors in data entry tasks by implementing a stringent quality control process.

Education

High School Diploma -

Arundel High School
Odenton, MD
01.2011

Skills

  • Highly proficient typing skills, 120 WPM
  • Quick adaptability to new online systems
  • Proficient with Office Suite (Outlook, Excel, Powerpoint)
  • Compassionate and motivated to provide quality client care
  • Excellent independent creative problem solver
  • Prompt responder to inquiries from both clients and team side
  • Incredibly social and outgoing, strong desire to make connections with others

Timeline

Barista

Starbucks, Target
04.2023 - Current

Coordinator

TJX Companies
08.2022 - 04.2023

Accounting Clerk

Horizon Management Company
10.2016 - 07.2021

Freight Operations

Freeman Decorating Company
03.2015 - 06.2016

High School Diploma -

Arundel High School